Replacing Stef’s Lost License

“Are you OK?” Those were my first words after hello as I spoke to Helaine a few minutes ago. It was obvious something was up.

“We’ve been in line for an hour and twenty minutes,” she said. She sounded dejected. There was more waiting to come.

Somewhere, somehow, Stef lost her driver’s license. Though AAA is our secret shortcut to renewals, their website made it sound like they wouldn’t issue a replacement. There was no choice but to head to the drab, low slung, obviously government built and maintained office on State Street. A case can be made it’s functionally dysfunctional!

I haven’t been in the DMV building in years. Its interior is still etched in my mind for the same reason I still recall details of my tonsillectomy… from 1952. We remember terror and pain.

By any metric this has got to be the DMV’s worst week With Christmas and New Year’s only a week apart and the end of the month, and the year, one business day away people are crazed. There is no place left to put off the inevitable.

Stef will be much more protective of her license in the future.

2 Responses to “Replacing Stef’s Lost License”

  1. your wife says:

    The total time there was 1 hour 45 minutes, but the woman who helped us could not have been nicer! She definitely made the experience a little nicer.

  2. Tom says:

    If you have her name, you should forward your comments to the commissioner of the DMV. It means a lot when an employee gets a pat on the back.

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