When TV Asks For Your Help

Would viewers have supported CBS had they known this is how their support would be used? Did CBS have an obligation to tell the viewers this was their agenda?

dish fox oreilly

​With carriage battles between TV stations/networks and cable/satellite distributors becoming more vicious, viewers are being called upon to help save their favorite stations/networks.

In the abstract that seems fine. However, after CBS enlisted their viewers help against DISH, they then negotiated a partial neutering of Dish’s Hopper feature. Hopper allows viewers who record shows to skip the commercials.

From the NY Times December 6: ​”​As part of the agreement, people will not be able to skip commercials with the Hopper service for CBS-owned network stations and affiliates for the first seven days after a program is televised. Television networks have been pushing advertisers to buy commercial time based on ratings from that seven-day period.​”​

Would viewers have supported CBS had they known this is how their support would be used? Did CBS have an obligation to tell the viewers this was their agenda?

Fox is currently in a similar dispute with DISH. During this weekend’s NFL playoffs I watched Megyn Kelly and Bill O’Reilly asking for support for Fox News Channel, accusing DISH of “censoring​” FNC.

My (rhetorical) question to them is, are you ​too ​asking your viewers to help you achieve something that’s not in those viewers best interests?​ Will your viewers support cost those same viewers cash, convenience or access to technology?

Is censorship really the sticking point in this business dispute?

The TV Model Is Broken

I love television. I’m a student of the media. It was incredibly important in shaping who I’ve become.

TV’s model is broken.

There were seven channels in NYC when I grew up. Most cities had less.

No remote control. No DVR or VCR. You watched it when it aired. If two shows you wanted to see aired simultaneously–tough.

In 1960, Gunsmoke finished the season in first place:

1 Gunsmoke CBS 40.3 rating 65 share

That’s 40% of all homes and 65% of those homes where the TV was turned on!

Last week’s number one entertainment show was “Big Bang Theory.” It had a 5.1 rating.

In those more innocent days you had to be careful not to get hit by the falling bags of money! Not today.

Before WTNH was sold in 1985, Geraldine Fabrikant wrote this in the New York Times:

The jewel in the ABC-Capital Cities package is WTNH-TV, the Capital Cities station affiliated with ABC, that covers the New Haven and Hartford markets. Its 1984 net revenue was $24.9 million, and operating income was $14.6 million. That meant operating profit margins of 58 percent. During the past five years, the margin has never been lower than 58 percent, and it has been as high as 62 percent.

They took in $25 million at 8 Elm Street for an operation that cost $10 million to run!

Those days are long gone. Though the broadcast networks and their affiliates are still the dominant force, their audience is a fraction of what it was.

Technology has been the difference. The pie has been sliced into many more smaller pieces.

Whether they take advantage or not, most people are currently equipped to see shows without benefit of television. We’ve got computers and tablets and smartphones and they’re all very capable of video playback.

I knew Saturday Night Live was going to be good last night because I read tweets from the East Coast. Why did I have to wait to see the show? Only because it breaks television’s business model!

The same with this afternoon’s Cowboys/Redskins game. It wasn’t on in SoCal. I wanted to see it and did… don’t ask. Free and easy access to all the games breaks television’s business model.

We need local TV. We need local news and other local programming (scant as it is), but won’t have it for long unless TV stations find a new business model.

I can see a future where shows will stand on their own without a station or network. Netflix productions are a step in that direction, but why do you even need Netflix?

TV’s current model is broken. The more viewers realize it, the harder it will be to hold back the tide.

The Dismantling Of AM Radio

Michael Harrison, publisher of Talkers, was quoted in the Times playing down WFAN’s 50,000 watt signal.

“[T]he idea of a radio station that is heard in 25 states is kind of a quaint concept.”

AM is relegated to talk for angry old guys, ethnic stations and passive network affiliates with little or no local programming.

I was in radio when radio was big and AM radio was the big dog!

There weren’t as many stations. There certainly weren’t many FM radios. Where they did exist, FM stations spent little on programming.

In the early 70s I was on 1110 WBT in Charlotte. We were a 50,000 watt AM station with a nighttime signal that blanketed the East Coast. My dad would drive home on the Belt Parkway from Brooklyn to Queens listening to me. How cool was that?

No one cares about AM anymore.

Today’s prime example is WFAN in New York City. CBS Radio just bought WRXP 101.9 FM. 101.9 has featured every format possible under a series of callsigns. Even good friend, blog reader, golden throater v/o guy Rick Allison worked there!

The progressive rock format begun on 101.9 just months ago is out. Sports talk WFAN will now be heard

WFAN will continue to be simulcast on 660 AM, but the smart money says not for long. FM is where the listeners are–certainly the younger ones who still listen to terrestrial radio.

Michael Harrison, publisher of Talkers, was quoted in the Times playing down WFAN’s 50,000 watt signal.

“[T]he idea of a radio station that is heard in 25 states is kind of a quaint concept.”

AM is relegated to talk for angry old guys, ethnic stations and passive networks with little or no local programming.

CBS is about to do this to one of the top-10 billing radio stations in the country!

AM stations don’t sound as good as FM (or any other technology invented in the last 90 years). Lightning crashes in the summer make some stations unlistenable. That hurts.

Many stations have highly directional antennas sending signals where people lived 60 years ago, missing today’s suburbs.

When I worked at WMEX in Boston we often heard WKBW on our studio monitors at sunset! At night WPEN, my station in Philly, couldn’t be heard on the Main Line or other western suburbs after dark.

I’m not saying AM deserves to be preserved and supplied with high priced programming. It’s just a shame to see it go. It was such a big part of my life.

My Strange Letterman Tickets Story

A woman was on the other end. She asked if we were still available? When I said yes she said I should get a pen and paper

letterman-theater-facade.jpg“Maybe we could see Letterman?” That was Helaine talking yesterday while we were figuring out what to do in Manhattan.

I looked at the Late Show website. It looked like our date was open, plus they were accepting group ticket requests. In other words there were seats to spare!

I filled out the web form (day phone, night phone, cellphone) and promptly forgot about it.

Late this afternoon my phone rang. The caller was listed as “Unidentified.”

A woman was on the other end. She asked if we were still available? When I said yes she said I should get a pen and paper. I needed to call Jack, the audience coordinator and she gave me a CBS “975” exchange number&#185.

It seemed a little cumbersome… maybe weird is a better characterization. But Dave and everything that surrounds him is a little weird, so I dialed. The voicemail message asked for my name and phone and admonished to leave a message just once.

That was 6:35 PM. Nearly four hours later, no callback.

I called Jack seconds after I was called so I expected to hear something… anything.

So, will we be seeing Dave along with Claire Danes, Will Arnett, James Taylor and Carole King (whose daughter I once flirted with and whose “It Might As Well Rain Until September” is one of Rock’s most under-appreciated love songs)? No clue. I’ll let you know.

&#185 – When I was a kid the CBS main number was 765-4321. Please don’t ask how I know this but couldn’t remember the color of Stef’s eyes!

From Television City In Hollywood

I smiled, waved and passed unmolested back to the editing booth where my secretive friend was finishing his work.

television-city-in-hollywood.jpgI joined my friend from the secret location for a drive to Television City in Hollywood. Built in 1951 it was the first all-television studio complex built here… maybe in America. Along with CBS offices it’s also where HBO’s Real Time and Foxes American Idol are done. It was where Carol Burnett and Bob Barker worked.

I have been before, but it’s still impressive.

My friend was busy reworking a show recorded in 1967 for repackaging on a DVD. He worked in an old line analog online edit suite.

evan-astrowsky.jpgAfter noon I borrowed his car and headed into the heart of Koreatown to visit Evan Astrowsky. Evan was a producer on Inside Space, the show I hosted on SciFi. Now he’s a movie producer–one of a number of hats he wears.

I parked on the street, limiting my time with Evan. At four Wilshire Boulevard turns into a pumpkin for parked cars.

Already ‘passed’ I headed back to Television City and drove right in. Outside on Beverly Boulevard a line of mostly young woman waited for “So You Think You Can Dance.” I smiled, waved and passed unmolested back to the editing booth where my secretive friend was finishing his work.

Tonight it’s off for sushi with two friends from college.

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Don LaFontaine–The Deepest Throated Guy Is Dead

Aside from being the preeminent voice in the movie trailer industry…Don has also been the voice of Entertainment Tonight and The Insider, CBS, NBC ABC, Fox and UPN, in addition to TNT, TBS and the Cartoon Network.

Just got this from my friend Rick:

Voiceover Master Don LaFontaine died Monday afternoon 9/1/08 at 2:10 at Cedars-Sinai Medical Center in Los Angeles at the age of 68. Don’s agent, Vanessa Gilbert, tells Entertainment Tonight that he passed away following complications from Pneumothorax, the presence of air or gas in the pleural cavity, the result of a collapsed lung. The official cause of death has not yet been released.

Over the past 25 years, LaFontaine cemented his position as the “King of Voice-overs.” Aside from being the preeminent voice in the movie trailer industry…Don has also been the voice of Entertainment Tonight and The Insider, CBS, NBC ABC, Fox and UPN, in addition to TNT, TBS and the Cartoon Network. By conservative estimates, he has voiced hundreds of thousands of television and radio spots, including commercials for Chevrolet, Pontiac, Ford, Budweiser, McDonalds, Coke, and many other corporate sponsors. He recently parodied himself on a series of national television commercials for Geico. At last count, he has worked on nearly 5000 films, including appearances as the in-show announcer for the Screen Actors Guild and Academy Awards. Based on contracts signed, he has the distinction of being perhaps the single busiest actor in the history of SAG.

Don was an active supporter of AFTRA & SAG, giving of his time, opening his home, lending his experience & stature to the AFTRA Promo Announcers Caucus, as well as generously giving his advice & help to his fellow voice-over artists, in addition to the many causes & friends he helped over the years.

Don is survived by his wife Singer/Actress Nita Whitaker, and three children, Christine, Skye and Elyse.

Don was the deep throated guy on the GEICO commercials and the voice of nearly everything.

An earlier email from Don himself was ominous, because the condition that killed him was probably brought on by a medical error.

This required an exploratory surgery called a Media Stenoscopy, which was performed At Cedars Sinai Hospital in late November of ’07. The biopsy ultimately proved negative for any tumor, but there was a spot on the lung that still needed to be checked. Unfortunately, sometime during the operation, one of my lungs was nicked, and I developed Pneumothorax, which basically means that the lung collapsed, releasing all the air into my upper body, causing a condition called Subcutaneous Emphysema –

Which blew me up like a balloon from the ribs up to my eyebrows

Tough Times In The Biz

The problem with the Internet is, it’s tough for conventional businesses to compete with something being given away for free! The entire cost/revenue structure of the Internet is crazy compared to traditional businesses.

tv-camera.jpgThere’s a big headline, in red, on Drudge tonight: “CBSNEWS IN TALKS TO CONTRACT OUT REPORTING TO CNN.” It’s actually just a link to a New York Times story which says CBS is thinking of outsourcing much of its news gathering.

I’m not sure what’s going on in my business all of a sudden. I suspect it’s not good.

Last week CBS started taking a hatchet to it’s owned and operated TV stations. For five decades, these O&O properties have been cash cows. No more.

Anchors and reporters, people whose services were fought over a few years ago, were dismissed without a blink. Some of these folks were making seven figure salaries. All were household names in their own communities.

For example, in Minneapolis, meteorologist Paul Douglas was let go. Paul had been in the market over twenty years. If he wasn’t making a half million a year, he had to be close.

He was gone before he could say goodbye.

“The simple truth: Like many other CBS employees, I was a target at a time when there are systemic, long-term challenges. No attempt was made to negotiate a lower salary; it was pretty cut and dry. It’s just business, dollars and cents — I get it.”

Writing in an online bulletin board for meteorologists, a former on-air met said:

NO TV weather job is safe. Longevity makes you even less secure (since you make so much more than anyone else in the building). Make sure you have a backup plan and a solid amount of savings (minimum of 6-months) to tide you over. Live frugally now and put away EVERY PENNY in case you are slashed in the next round of cuts which are inevitable.

I’m not sure I’m ready to go that far, but the business has changed. My competition isn’t just the local stations, or The Weather Channel (always a minor player in the general scheme of things), but weather.com, wunderground.com and every website with a forecast… which seems to be all of them.

The value of high profile talent, people who could draw an audience to a station, seems to have dropped rapidly. If these CBS firings have little or no negative impact on ratings, other managers will be emboldened to chop away too.

The Internet has changed many expectations. That’s fine, and as it should be.

The Internet has freed information from a schedule. Virtually everything is available on demand. And, at the moment, the Internet reports the news without reporters, shows video without production staffs, and sells products without stores. Companies that pay people say, “why?”

If at some point the Internet drives newspapers and TV stations out of business, where exactly will local news come from?

The Internet resembles the oxpecker, an African bird that lives on rhinoceroses.

“Although the birds also eat blood from sores on the rhino’s skin and thus obstruct healing, they are still tolerated.” – African Wildlife Federation.

The problem with the Internet is, it’s tough for conventional businesses to compete with something being given away for free! The entire cost/revenue structure of the Internet is crazy compared to traditional businesses.

Last year, Google had $16 billion revenue with 18,000 employees. That’s around $900,000 revenue per employee. Their ‘real’ operating expenses were only $2.7 billion, with another $2.1 billion thrown in for research and development. Their pre-tax net was close to $6 billion.

Is Google or Craigslist responsible for what’s going on to newspapers and broadcasting? Maybe. Maybe it’s the appearance of hundreds of channels, each with a tiny audience… but it’s tiny times hundreds!

Maybe it’s the Wal*Mart’ing of America; the disappearance of hundreds of stores in favor of one… and the disappearance of hundreds of local advertisers as well.

It’s not one thing. It’s a variety of things, but they’re reaching critical mass.

At the moment, you can buy two shares of Journal Register (publisher of the New Haven Register and other papers) stock for about the same price as a copy of its newspapers!

Journal Register just announced they’re exploring their ‘options’. I don’t know a lot about finance, but is there anything left to sell?

Sam Zell, who heavily leveraged his recent purchase of the gigantic Tribune Corporation, is now rumored to be selling some of their papers. That’s something he originally said he wasn’t going to do. He needs the cash to pay the debt.

The funny thing is, newspapers, radio and TV stations still make a lot of money, as long as you don’t factor in the financing used to buy them. Many were purchased at what now looks like inflated prices. The assumption was their value (and revenues) would rise. It’s similar to what’s gone on in the housing market.

Tonight on IM, a friend in the business said

Sorry to say this, because this is your income, but, Local TV is DOA.

In a way, I’m glad you are at this stage of this career and this isn’t happening in 1980.

You have many things you can do

Again, I think that’s a little heavy on the melodrama, but times are definitely tough.

I am very lucky to be under contract right now.

Reporter Or Flack – You Make The Call

Helaine and I are watching tonight’s broadcast of the Pats/Giants game. Comcast has it on five channels, plus NFL Network (which I don’t buy).

Before the game began, an on-field ‘reporter’ ‘interviewed’ NFL commissioner Roger Gooddell. Well, at least that’s how it appeared. Certainly, that’s how it was intended to appear.

Don’t be fooled. It was not a reporter. It was not an interview.

Roger Gooddell was quizzed on NFL Network by an NFL Network employee. As NFL commissioner he controls NFL Network. He is the interviewer’s boss.

Which tough, embarrassing questions are you prepared to ask your boss on national television?

Gooddell answered with no follow-up.

This wasn’t an interview. It was a stealth press release. That wasn’t a reporter. Tonight, he was a PR flack.

That NBC and CBS allowed this to happen on their air is nearly as distasteful as NFL Network doing it.

NFL Network Sacked For A Loss

So, it looks like the Patriot – Giants game will be on ‘free’ over-the-air TV (seen mainly on ‘paid’ cable or satellite). Originally it was scheduled to be on the NFL Network alone.

This is a complex story, but it seems the NFL is the real short term loser here.

Basically, the NFL created its own sports network and seeded it with a handful of games. In years gone by, these would have been shown on free TV and, in fact, they were still going to be shown on free TV in the teams’ home markets.

The idea was to force cable companies to carry the network year round. That would be the only way to have access to these individual games. The NFL wanted it to be included on cable as a basic service, like CNN or ESPN and not a pay add-on, like HBO or Showtime.

It was a lot to swallow for a few out-of-market games and lots (and lots) of filler.

Unfortunately for the NFL, the cable companies balked and few fans cared. Did you really miss the Broncos – Texans game on December 13 (or the other random match-ups&#185)?

This would have all passed quietly, except for this weekend and the Patriots going for an undefeated season. Now the NFL had leverage. Fortunately, it blew up in their faces.

Under enormous pressure from Congress on down, the NFL relented. Now, this marquee game will be seen on the NFL Network, NBC and CBS! In Boston and New York City it will be on a fourth station as well! ABC might as well run the “All-Star Salute to Cheese.”

In trying to force the cable companies to carry their network, the NFL didn’t have a leg to stand on because of one other move they’d made: NFL Sunday Ticket.

NFL Sunday Ticket is the NFL’s package, offering every game live. As much as the cable companies and Dish Network want that (and I’d probably buy it), it is only offered on DirectTV.

This is a guess on my part, but I’ll bet Sunday Ticket is the most powerful selling point DirectTV has.

The cable ops (and I) wondered, how the could NFL cry about their fans inability to watch these NFL Network games when it wouldn’t provide all the other games to those same poor fans? This is the definition of chutzpah!

There’s an old story about a guy who kills his parents and then throws himself on the mercy of the court because he’s an orphan. That’s the NFL!

I don’t know how this will all come out. At some point the NFL will have to accept defeat and decide if this in-house network is really a viable concept.

Is it just me, or is there a cosmic thread which runs through America where we root for the evil, greedy corporation to get its comeuppance. At the moment, I couldn’t be happier.

In the Fox house, we will continue to root against the Giants. The Pats achievement is less important.

&#185 – NFL Network 2007 Game Schedule

Week 12: Thursday, November 22 at 8:00 PM ET (Live)

Indianapolis Colts at Atlanta Falcons (Thanksgiving)

Week 13: Thursday, November 29 at 8:00 PM ET (Live)

Green Bay Packers at Dallas Cowboys

Week 14: Thursday, December 6 at 8:00 PM ET (Live)

Chicago Bears at Washington Redskins

Week 15: Thursday, December 13 at 8:00 PM ET (Live)

Denver Broncos at Houston Texans

Week 15: Saturday, December 15 at 8:00 PM ET (Live)

Cincinnati Bengals at San Francisco 49ers

Week 16: Thursday, December 20 at 8:00 PM ET (Live)

Pittsburgh Steelers at St. Louis Rams

Week 16: Saturday, December 22 at 8:00 PM ET (Live)

Dallas Cowboys at Carolina Panthers

Week 17: Saturday, December 29 at 8:00 PM ET (Live)

New England Patriots at New York Giants

Freezecam Debuts

We’re watching ‘the’ game on TV – New England vs. Indianapolis on CBS. So far, this battle of undefeated teams, both led by charismatic quarterbacks, is everything promised.

Not a sports fan? Don’t stop reading up yet.

CBS added a new feature to today’s coverage – FreezeCam. Remember when two words actually had a space between them?

I’ve tried to find as much info as I could, but there’s really not much available.

FreezeCam manipulates a high resolution, wide angle image of the field. There are enough pixels to allow zooming into small areas without the image getting ratty. It looks spectacular, though it’s probably not as amazing as it seems. Even in high definition, a television screen has significantly less resolution than a cheap digital camera.

Still, this is a major breakthrough, allowing a view of quick events happening away from the action where a camera would not normally be looking.

FreezeCam comes from Sportvision, the company responsible for many of the best sports video innovations. They provide the virtual 1st down line in football games, car tracking in NASCAR and pitc trajectory in Major League Baseball games.

I think they also provide the technology for the virtual ads behind home plate you see during baseball games. I’m considering giving them a pass on that, all things considered.

These are my type of geeks!

I’ve only seen Freezecam used a few times so far, to isolate a runner’s feet in possible out-of-bounds plays. Very impressive. It’s a gadget with a real purpose and value.

In a few years, we’ll probably be as blas

Commercializing Sixty Minutes

At the end of Sixty Minutes tonight, right after Andy Rooney, Steve Kroft came on with a little follow-up to two recent deaths in New York City: Brooke Astor and Leona Helmsley. Both, he said, had been profiled on Sixty Minutes by Mike Wallace. He then proceeded to show a few snippets from the original interviews.

When the clips finished, Kroft offered up they were on DVD and for sale on the CBS website.

Maybe I’m too pure and idealistic, but it seemed like that content was included primarily because it was on sale. I could be wrong. It’s the impression I got.

If my suspicions are right, I am very disappointed. There was once a “Chinese Wall” separating news content and network commerce. That line has been, obviously, blurred.

Oldies But Goodies Return

CBS seems to have seen the error of its ways. The rumor is, sometime next week oldies will ring out again from 101.1 FM in New York.

I’ve been in TV over 25 years, yet my heart is still in radio. I loved being a jock. It was what I wanted to be when I grew up!

Back then, I thought I was pretty good… though I cringe today when hearing some airchecks. I got as far as doing mornings in Philadelphia. That’s not so awful.

A few years ago, CBS decided to change the format of WCBS-FM. For decades it had been a New York City fixture as ‘the’ oldies station. Though not the top station in the city, it had a very salable audience.

It was, alas, expensive to run. I would guess WCBS-FM had the most expensive jock staff in New York City, some of whom still needed board ops.

One day CBS just pulled the plug. Oldies gave way to ‘Jack,’ an automated format with a wide mix of music. Lots of people were upset.

As it turns out, New York City voted with its feet! Ratings slid and revenues dropped (much more than costs dropped).

Now CBS seems to have seen the error of its ways. The rumor is, sometime next week oldies will ring out again from 101.1 FM in New York.

I’m happy about the change. I’m happy the bean counters were wrong. I’m happy live jocks will return. I’m happy fun entertainment on the radio is valued.

“You don’t know what you’ve got till it’s gone” – Joni Mitchell.

Hey, CBS-FM. If you’re looking for a fill-in weekend jock, I have a set of headphones ready to go.

I Work In The Ego Business

It’s possible there’s a business where the employees have larger egos than we do in TV, but I haven’t found it. By the way, I’m not excluding myself. I have a room sized ego – and a large room at that.

That’s one reason why Roger Friedman’s revelation (and Gail Shister’s this past weekend) of trouble in Katie Couric’s paradise is not a big surprise to me.

Katie Couric’s barrage of bad publicity is coming not from the outside, but from the inside of CBS, sources tell me.

Indeed, one of Couric’s frequently mentioned enemies is Bob Schieffer, the lovable, durable veteran journalist who filled in as anchor of the “CBS Evening News” between Dan Rather’s departure and Couric’s arrival.

But sources say that Schieffer has been unhappy lately, mainly because his airtime, which was prominent when Couric first started, has dwindled in recent weeks.

Avuncular Bob Schieffer – really? Again, no surprise.

Once you’ve make the decision to be ‘on’ TV, you really should give up all pretenses of not being interested in the superficial aspects broadcasting brings. They are intoxicating. They can be kept under control… no, they should be kept under control, though that’s more difficult done than said.

I’ve heard stories of news anchors who had their spouses time the ‘reads’ each anchor had! Don’t shortchange my hubby, you hussy!

Even people I’ve sat next to on the news set have looked at me as if I’d dropped in from another planet. They were poised to blame me personally for any lack of success that might follow.

The truth is, any time there’s any ratings falloff people go searching for a scapegoat. If you work at a car dealership, people might not like your cars. If you work on TV, the product is often you!

I once worked with an anchor team that couldn’t stand each other. He was quiet and studious. She was brash and abrasive. One night she let him have it with a horrific tongue lashing, which she ended by telling him he was a “no talent.”

She timed her diatribe to finish just as the theme ended and the mikes went live. He was left without the ability to respond. I can’t imagine how that must have felt.

The CBS Evening News ratings are off. But, what you mainly hear is, Katie’s ratings are off. It’s tough when so much of the product is considered to be you. It’s also an insult to the other people reporting, producing and executing the show… but they’re not the ‘face.’

When you make $15,000,000 per year there’s a huge bullseye on your back. Lots of people are anxious to point out, they told you so.

I’m not sure if Katie will make it through her contract, but if she doesn’t, I’d bet the pressure will come from inside, not outside.

Concerning Google – What An Idiot I’ve Been

What’s the biggest Internet success story? Google, right? And everyone, until recently myself included, thinks it’s because Google is so good at performing searches.

Tonight, I’ve changed my mind.

Before Google, there were some very good search engines. There were AltaVista and Metacrawler and others whose names are now lost to me. Yahoo!&#185 was more a directory than a search engine.

As a power Internet user in the late 90s, I was not unhappy. I was able to search and get the results I wanted with little trouble.

So why is Google such a big deal? It’s not the search as much as it’s, their search seems benevolent.

Google was very smart. They cleaned up the home page.

All the other site where you could find stuff were gravitating toward being portals. Their home pages were full of news and tips and links and they included display ads. It was obvious to their users, they were sales machines. Please click. Please buy.

Google was basically a box where you entered text and not much more. No ads.

But searching is not a one web page affair. The search page leads to the results page. No search ends on the home page. Google was satisfied making their money on that landing page.

After the home page, every subsequent page on Google does contain ads. And, they are contextually tied to what’s on that page. If it’s possible to say, they are good ads.

It’s genius. But I don’t think it would have worked had Google not been willing to treat their home page as a loss leader. No ads!

As time went on Google has been able to extend their brand. They have contextual ads on webpages, like this one (look to the right). The have a mail service, also with contextual ads. They have other services too, but the payoff (to them) is always the same, and you never see any sign of commerce when you begin to do what you want to do.

Even better, since each ‘lead’ is prequalified, they can charge a higher CPM.

It’s not like a movie on TBS, where the first block is 45 minutes long and by the end you’re stopping for spots every 120 seconds. Google works so well because they run commercials and no one minds!

In this TiVo world, where the publisher of the New York Times worries he won’t have a paper based paper in five years and where CBS has just announced they’re selling a handful of TV stations for a few million more than they paid for just one of them, Google has succeeded in making us forget they are running commercials.

It is the genius of what they do, and any other elegance in the performance of search is no more than an interesting footnote.

I doubt, when Larry Page and Sergey Brin were testing Google at Stanford, they had a clue what their success could be. They were lucky wise to give away the product they had worked so hard to develop.

Business is always better when you don’t worry if people will buy what you’re selling, but instead try to sell what they are dying to buy.

&#185 – I have been on the Internet long enough to have sent a comment to Yahoo! and gotten a personally written response that referred to “Jerry’s reaction” to what I’d suggested. “Jerry” was Yahoo! co-founder Jerry Yang. That ain’t happening today.

Which Commerical Was Best?

Here’s something I never thought I’d say: “It was a bad year for commercials.” It was. There were few to like in the Super Bowl (though the game itself was unusually entertaining).

I have two favorites – and one isn’t really a commercial. It was a very short CBS promo featuring David Letterman and Oprah Winfrey. If you blinked, it was gone.

It was totally nuance. You had to concentrate. Did you recognize Oprah? Did you think about their back story? Did you realize he was from Indianapolis, she lives in Chicago?

Unless you connected all these on a visceral level, it was gone before you could think about it.

My other favorite was more in your face… and animated. It was the Blockbuster commercial featuring a mouse portraying a mouse. It was clever and really well animated.

Unfortunately, when I went to type this blog entry, I wasn’t able to remember who paid for it!

Among my other favorites were the Budweiser faux dalmatian (including animated blink) and the T-Mobile spot with Dwayne Wade and Charles Barkley.

So, to summarize. It was a good year for the game and a bad year for what came in between the plays.

Here’s how aol.com visitors rated the first quarter (where the Blockbuster ad first ran).


Blockbuster: Mouse.............46%

Bud Light: Faceoff...............15%

Snickers: Mechanic.............11%

Doritos: Crash.....................9%

Bud Light: Wedding..............7%

Chevrolet: Singers...............5%

Sierra Mist: Combover.........3%

FedEx: Moon Office..............2%

Toyota: Tundra...................1%

Sierra Mist: Karate..............1%

Schick: Quattro...................0%

Salesgenie.com...................0%

Total Votes: 67,823

How would you like being the creative head for an ad agency that produced anything lower than Chevy? Must have been tough to come in to work this morning. Ouch!