Tag: Federal Aviation Administration

Sully Was The Right Guy To Fly

This is the guy you want flying your plane.

sully.jpgI have been doing a little searching for info on “Sully” Sullenberger, the pilot in today’s US Airways Hudson River splashdown. This is the guy you want flying your plane.

From SafetyReliability.com, Sullengerger’s website:

Chesley B. “Sully” Sullenberger, III is a captain for a major U.S. airline with over 40 years of flying experience.

A former U.S. Air Force (USAF) fighter pilot, he has served as an instructor and Air Line Pilots Association (ALPA) safety chairman, accident investigator and national technical committee member. He has participated in several USAF and National Transportation Safety Board (NTSB) accident investigations. His ALPA safety work led to the development of a Federal Aviation Administration (FAA) Advisory Circular.

Working with National Aeronautics and Space Administration (NASA) scientists, he coauthored a paper on error inducing contexts in aviation. He was instrumental in the development and implementation of the Crew Resource Management (CRM) course used at his airline and has taught the course to hundreds of his colleagues.

Sully is a graduate of the U.S. Air Force Academy (B.S.), Purdue University (M.S.) and the University of Northern Colorado (M.A.). He was a speaker on two panels at the High Reliability Organizations (HRO) 2007 International Conference in Deauville, France May 29-31, 2007. He has just been named a Visiting Scholar at the University of California, Berkeley.

Something Special In The Air

The part of this that upsets me the most, is the way the airlines look at customers. Airline ticketing policies and contracts are one-sided, and often arbitrary and unreasonable (like one way fares often costing more than roundtrip). Their advertising does its best to hide full disclosure.

“We’re American Airlines, something special in the air.”

For years, that jingle played incessantly on radio and TV. No more.

If American has a slogan now, I don’t know it. There’s none on their website’s homepage. They surely don’t have the balls to dust off ‘something special’ right now.

Aircraft Inspections Affect Some AA Travel

We are very sorry for inconveniencing you with the cancellation of a portion of American Airlines’ flights which started on April 8. Additional inspections of our MD-80 fleet are being conducted to ensure precise and complete compliance with the FAA’s directive related to wiring in the aircraft’s wheel wells. For more information about the progress of the inspections, please check our Press Releases. Please be assured that safety of our customers is, and always will be, American’s first priority.

You know how companies that put you on hold often say, “Your call is important to us,” even when you know it’s not? I feel the same way&#185 about, “Please be assured that safety of our customers is, and always will be, American’s first priority.”

Do they really think I’m buying into that gratuitous throwaway?

My friend Farrell’s relatives, visiting from Israel, were scheduled to fly AA from New York to Palm Springs. They got as far as Dallas… took a long pregnant pause at DFW… then continued to LAX (a few hours drive from Palm Springs).

Their bags? Right. This isn’t a fair tale. They followed two days later.

When I last left them, my sister-in-law and her friend were arguing with the AA clerk because AA promised $100 p/day p/person for clothing or necessities. AA since retracted that. In the meantime, Vered (Farrell’s wife) had taken the four of them to shop yesterday since they only had carry-on (my advice was to pack as much as possible in their carry-on’s).

I think we’re in the process of watching a meltdown of the so-called “legacy” airlines. With Frontier going bust, since its creditor would not support the majority of their cash, and the merger chatter going on, it’s a matter of time before prices continue to rise and consolidation becomes an actuality.

Please don’t think it’s only American I’m upset with. I’m still smarting from Southwest’s cavalier attitude toward safety inspections, and they’ve been my airline of choice for years.

The part of this that upsets me the most, is the way the airlines look at customers. Airline ticketing policies and contracts are one-sided, and often arbitrary and unreasonable (like one way fares often costing more than roundtrip). Their advertising does its best to hide full disclosure.

Why would they expect us to respect them or have brand loyalty when they so obviously dislike us?

&#185 – “I take full responsibility” goes on that list as well, especially when said by a CEO taking non responsibility.

Make My Safety Your Priority

Who, exactly, has the chutzpah to screw around with airplanes that fly 600 mph, five miles off the ground? Obviously someone… in this case, multiple someones, as the airline and FAA seem complicit.

I have resisted addressing the Southwest Airlines story, but I guess I should chime in. I’m talking about Southwest’s failure to inspect their 737s for metal skin cracks in a timely manner. I am incredibly disappointed in this company I have used so faithfully over the past decade.

I’m not an airplane expert. I don’t know how serious the cracks are. However, today Southwest grounded 41 airplanes. These were not spares. The way Southwest flies, 41 planes is well over 150 flights/flight segments a day.

The problem is, I had hoped the people running airlines and hospitals and meat processing plants were somehow different. Sure, you can get away cutting corners if you’re making shirts or pencils – and companies do.

Unfortunately, every time a rock is turned over, we see these same revenue friendly shortcuts in businesses with much more worrisome safety concerns. Corporate safety issues have become a recurring theme on the news.

The people who run these businesses should be able to say no. Instead, it seems they just don’t want to hear no.

Who, exactly, has the chutzpah to screw around with airplanes that fly 600 mph, five miles off the ground? Obviously someone… in this case, multiple someones, as the airline and FAA seem complicit.

I applaud the whistle blowers at the FAA who brought this to light. It takes courage to do what they did. The promise of protection when you ‘drop a dime’ on your boss is often an empty promise.

I have a lot invested in Southwest, with all our free tickets and Helaine’s companion pass. It would be difficult for me to switch allegiance. If I have to, I will.

Southwest, please don’t test me.

I don’t want those companies in which I entrust my safety to value anything over my safety. I always thought that was part of the bargain. I’m much too naive.

Lighter Than Air

Dan Peterman, our copter pilot at work, always asks when I’ll be flying with him in his little Cessna? Today was the day.

His plane is nearly as old, and in better shape, than me!

Though his Cessna ‘lives’ at Chester Airport, Dan was out and about, so he picked me up at Robinson Aviation, on the East Haven side of Tweed – New Haven Airport.

Heading directly into 15 knots of wind, it only took a few hundred feet to lift off Runway 14. Dan’s plane, a tail dragger, first points skyward, then levels, then takes off. It’s a little odd.

It was a little bumpy today, but not too bad. We headed down the shoreline, up to Chester then to the two casinos. Turning south, we flew over the subs at Groton and then back to Tweed.

I had a little stick time. In many ways it’s like learning to drive a car. I held the wheel too tightly and attempted to correct for every bump – as a new driver would.

I’ve been talking about learning to fly. Maybe it’s time? The FAA has eased restrictions with the new sport pilot license… though I’m not sure if there are training facilities with the right equipment near me.

Here’s a shortened version of our little journey.

Note: You might have to click on the video player twice before it starts. I’m sure everyone at Microsoft has a good laugh over that.

JetBlue Emergency Update

When JetBlue’s Airbus A320 landed with its nose gear perpendicular to its motion, I wondered if anyone would try and connect this incident with JetBlue’s maintanence, performed in El Salvador and primarily by mechanics not certified by the FAA.

JetBlue doesn’t even fly out of the US, except to get its planes repaired or maintained.

Today the story hit the Washington Post. I’ve attached their story to the link below.

Continue reading “JetBlue Emergency Update”

Comair – It Was The Software

A few days ago, while pondering the Comair Christmas meltdown, I said:

Comair isn’t letting me into their inner sanctum, but it’s probable that the structure of the computer system that handles their crew assignments, weight balance, manifesting and the like wasn’t equipped to handle all the ‘exceptions’ it was asked to ponder this past week.

I hit it right on the nose! Linked below is a story from today’s Cincinnati Post which details exactly what happened.

Comair says the computer system was due to be replaced. I wonder if the DOT inquiry will show it should have been replaced a while ago. How long was Comair operating close to the limits of their system? Was this problem predictable?

Continue reading “Comair – It Was The Software”