It’s Tampa… And A Delay

Unfortunately, the first thing we saw in Tampa’s airport was the television screen showing us our outbound flight would be late. Luckily, there’s free wireless access at this airport.

As Helaine and I stood, milling around with our fellow members of Southwest Boarding Group “A,” we looked left. The boarding area was crawling with pre-boarders – parents and their small children?

“SBF,” I asked?

Though I’d never used those initials before, she knew exactly what I meant. Would this be the ‘screaming baby flight’ to Tampa?

As it turned out, most of the noise on the flight came from the boy’s and girl’s tennis teams from Springfield College, though even they were well behaved.

This was a classically good flight. I fell asleep before we were airborne. In fact, at one point I briefly woke up, turned my head to look out the window and only then realized we were flying.

Our pilot, from the Gus Souflas School of Aviation&#185, was very excited today. Instead of flying out over the Atlantic, we were flying over Central North Carolina.

Like I said, this was a very nice flight. Until the last few minutes it was smooth as could be, and even the bumps we felt on descent weren’t too bad. We landed in Tampa 25 minutes early!

Unfortunately, the first thing we saw in Tampa’s airport was the television screen showing us our outbound flight would be late. Luckily, there’s free wireless access at this airport.

From Flightaware.com:

Origin Phoenix Sky Harbor Int’l [KPHX]

Destination Tampa Int’l [KTPA]

Route TFD2 CIE J2 FST J2 JCT J86 LEV Q100 REMIS BLOND3

Date Saturday, Mar 11, 2006

Duration 3 hours 20 minutes

Progress 1 hour 36 minutes left 1 hour 43 minutes

Status En Route (936 miles down; 856 miles to go)

Proposed/Assigned Actual/Estimated

Departure 11:15AM MST 12:51PM MST

Arrival 04:29PM EST 06:11PM EST

Speed 453 kts 516 kts

Altitude 39000 feet 39000 feet

Flight 915 is over Houston… and speeding its way here (faster than the original flight plan called for), but it will be late. It is a casualty of Phoenix’s first rain since October.

I’ve been on planes that stopped in Tampa, but I’ve never actually set foot in the terminal. It is broad with high ceilings and lots of space. I can see the stadium where the Tampa Bay Buccaneers play out the floor to ceiling wall of windows.

Like any airport, it’s not meant for extended stays, so I’ll be hearing the “suspicious packages” announcement a few dozen times before we leave.

As I mentioned, there is wireless access, but there are few places to plug my uncharged laptop. I hunted down a socket with a flip-up covering in the carpet. It’s turned off.

The only working plugs I could find were associated with a phone booth. Actually built for dial-up Internet access (before the airport started giving it away), this fixture is a dinosaur. Between cellphones and wireless, there’s not much business left for pay phones.

My folks are holding dinner. We won’t get to their place much before 9:00 PM.

Did I mention this is Florida? Even at the tale of a long winter it’s sunny and green outside.

&#185 – I described Gus, a pilot described by my friend Howard, in this entry from an earlier Vegas vacation.

Southwest Airlines – May I Kiss You On The Lips?

I am writing this, sitting on a cold faux marble floor in our bathroom at the Holiday Inn, just outside of Baltimore-Washington Airport. It is 5:00 AM and I can’t sleep. In order not to disturb Helaine and Stef, I have adopted this as my temporary office.

The free wireless access works much better here than in the actual room!

That we are here is some sort of minor miracle. If you fly on airplanes and are used to being treated like fecal material, please read this story, made even better by this email from meteorologist Bob, in Florida.

gon, wst (westerly ri) both went to snow last hour

dad went to snow 5 mins ago.

good thing you left when you did.

The GON he mentions is Groton/New London Airport, arguably Connecticut’s airport most likely to report rain when others are seeing snow! His dad is in North Branford, also less likely to see a quick change to snow.

Yesterday morning, when it looked like we’d be seeing significant snow, sleet and freezing rain, and knowing we had to get to California now or miss our cruise ship, I called Southwest Airlines. The best way to summarize the opening of the conversation is to quote Rick Springfield’s, “Don’t Talk To Strangers.”

“I’m begging you, please”

Though I explained my situation, the agent couldn’t help. Southwest Airlines had policies in place.

I pleaded my case for a few minutes before asking, nicely, if I could speak to a supervisor. I tried everything, including the option of moving us to Islip, a 2:30 hour drive. The supervisor listened to our plight (Linda from Albuquerque. “I’m not the bilingual Linda in Albuquerque.”) but wouldn’t budge.

Finally, she broke down. She understood the fragility of our cruise plans and that Southwest was booked solid, should our flight be canceled. They would move us out of Connecticut Monday night and we could pick up the rest of our itinerary on Tuesday.

Quickly, Helaine went to hotwire.com and found a hotel at Baltimore-Washington Airport. Last minute, Holiday Inn – under $70.

When I told my friend Peter, someone who had racked hundreds of thousands of miles over the years, mostly on United, he said he was amazed. Southwest had done the right thing for me and for Southwest, but he had never heard of it happening before.

Let me add, this is not because I’m “TV-boy” in Connecticut. These operators were in Albuquerque.

Now the real test began – we weren’t packed. Helaine, our ‘packing supervisor’ and all around ‘logistics specialist,’ would have to compress 24 hours of planning into six! And she did.

This was one of those times when Helaine’s incredible organizational acumen took over. She was worried we wouldn’t make it, but she faced the task and moved forward.

There were chores out of the house she needed to do, and things for me to do while she was gone. I made a list. I am not a list maker. I understood today had to be different.

I’m not going to take my usual cheap shot about how much baggage we finally brought. It’s a lot. At this point how could I mind?

We got to Bradley Airport in Hartford to check in. The change of plans left me with a legit ticket, but Helaine and Steffie (both flying non-revenue) with nothing on paper and some cobbled together exceptions that the computer couldn’t handle on its own.

Donna from Torrington was our customer service agent at the ticket counter at Bradley. When she read the notes on her computer she stopped. She said she hadn’t seen anything like this before… and neither had the computer. It refused to issue Helaine a boarding pass (though it had for Steffie, and had hours ago for me).

She called the help desk to get some assistance. The person on the other end also commented on how unusual the remarks with our reservation were.

Because of Helaine and Steffie’s late re-booking, their tickets were marked for extra screening by the TSA. No problem. At this point we were way ahead of the game. Screen on.

So, here we are at the Holiday Inn at BWI. We had a lovely ride on the courtesy van with a bunch of airline employees and four drunk folks from Cleveland, kicked off their flight to sober up!

Our flight from BWI to LAX doesn’t leave until this evening. Based on what I’ve seen of the Northeast’s weather, I wouldn’t be surprised if there were open seats and we made it out of Baltimore a whole lot earlier.

We are not in Los Angeles yet, but we are much closer than mileage alone would imply. And, a huge burden has been lifted from our shoulders.

If we were home right now, hoping to make our scheduled flight, we’d be out-of-luck. No one in bed in Connecticut now will make that Wednesday cruise.

I think I’m going to try to go back to sleep.

How Sad – We’re Going Home

The headline of this entry is actually way out in front of the content. I still have a full day to catch up. As far as the blog is concerned, let’s talk Thursday and Palm Springs.

It was breakfast in the room again. And, again, I’m questioning the reviews I read about the Hyatt Suites in Palm Springs. We were so worried about the condition of the hotel, but it was quite nice and the staff was very friendly and helpful. The fact that our included breakfast could be delivered to the room (with a reasonable delivery charge) was a bonus.

The only small… very small… exception is the valet parking. I understand it is run by a contractor and it is not as fully staffed as the hotel, so sometimes we had to wait.

Thursday morning was my time to do something a little unusual – the kind of thing vacations are for. I went 4-wheeling on a quad in the desert.

The back story is, as we first drove toward Palm Springs we passed an area, off the highway, in a desolate desert area on the side of a hill near the wind turbines. There was what looked like a trailer (actually, on closer inspection, it was an old railroad caboose), some off road vehicles and a lot of dust! On the side of the caboose, in big letters, were the words “OFF ROAD QUADS.”

I knew from the first time I spied the place I’d have to go. The big question was when.

Steffie agreed to ride too, though it was obvious she was apprehensive because of a ‘fear of flipping.’ Quite honestly, the place did look a little scary. Little four wheelers, their 90 cc engines whining, were climbing the hills like yellow and red billy goats.

It just seemed like a vacation thing to do.

As we walked onto the lot&#185 hand printed signs said to follow numbered signs 1-5 for a pre-briefing. Sign one pointed into what looked like a cave. Inside there was a TV playing a safety DVD.

Though the people on the DVD looked a little scruffy, you could tell they were concerned with safety. Because of the dust, the DVD was pausing and breaking up every few seconds, but the message got through. Each point on the DVD was demonstrated twice – first by a man, then a woman.

I had driven motorcycles before, so I had an idea what to do. This was foreign ground for Steffie, especially the semi-automatic transmission. She watched and as I would later see, the instructions paid off.

We moved on and got a hair net, helmet and goggles. By the time I was outfitted, I looked like one of the villains in the classic MTV video “Take on Me” by A-ha.

We moved on to a final safety lecture as we sat on our quads. More than once the instructor said if you were rode nicely you’d get extra time. We bought 30 minutes, but got 45 minutes.

When it was time to leave, we headed out into the open expanse of the hillside. Steffie went slowly at first, methodically weighing the surroundings before picking up any speed.

It was easy to see Steffie was still a bit uncomfortable, but she pressed on. Slowly we worked our way higher and higher up the hillside – each time screeching down with gravity as our main propulsion.

I’m not sure I would ever do this again, but I’m glad we did it here. My guess is Steffie feels the same way. She’s glad to have what will probably be a once in a lifetime experience for her!

We headed back toward the hotel and after a quick stop turned toward Rancho Mirach and Palm Desert. Steffie and Helaine had heard of more shopping places and didn’t want to leave any stone unturned.

Our first stop was El Paseo. It was a little tough to find, but we made it!

By outward look, this is an upscale shopping street of boutique type stores. El Paseo’s median strip features lots of large sculptures, some serious others more fun. The store fronts are well kept with flowers blooming nearly everywhere.

The problem, I am told, is what’s in the stores. I’m not the expert here, so I’ll tell you what Helaine and Steffie said. The stores had overpriced merchandise but with little style… or bad style. They were very disappointed.

The good thing about shopping is, even when disappointed, there are other places to go. So we headed back up Route 111 and turned into The River.

Like so much else out here, The River is mainly open air between stores. And, again, as you would expect in an area like this, the stores were upscale and attractive. While the girls scouted around, I headed to their Borders bookstore.

Good choice on my part. You can’t have too many books and magazines to read on the long flight back.

Recently, I had noticed the computer section of the bookstores I visit shrinking. There was less and less of what I like to browse… and sometimes buy. This Borders was very large and had plenty of everything.

By this time it was late afternoon, so we headed back to the hotel.

We had heard Palm Springs hosted a street festival every Thursday evening. The main drag… the one in front of the hotel… gets shut to traffic while vendors set up in the street. This was one of those unplanned for fun things that can happen on vacation.

The other unplanned bonus was the arrival of Cousin Michael, Melissa and Max. After our visit to Laguna with them, we all decided it would be fun if they could make it to Palm Springs for dinner. It’s a schlep – over two hours driving, but they decided to come and spend the night at our hotel.

We really didn’t get to spend that much time at the fair, but I did see lots of fresh produce and vegetables, artwork (some reasonably priced… though not all), crafts and some California-centric items, like pictures of your aura!

It was once said that everyone in Palm Springs was gray or gay. That’s not as true today, though both communities were well represented, including a booth for the Caballeros, Palm Springs Gay Men’s Choir, selling tickets to their Barry Manilow tribute show (and singing along with his songs from their booth).

We ended up having dinner at “St. James.” It has a mixed European menu and a very interesting floor plan. The restaurant has all sorts of little nooks and alcoves with tables, giving you a bit of privacy in an otherwise busy place.

I had linguine with shrimp and a white sauce. It was okay – nothing to write home about. It also probably marks my last close contact with pasta for a while.

I can only imagine how much weight I’ve put on during this vacation. I’ve eaten like a little pig. It will all come off over time, but it’s sad.

Was it worth it? Ask me after I’ve been off carbs for a month or so.

I am writing this blog entry from Gate 4A at Bob Hope Airport in Burbank (and later added this photo of our plane as we boarded using the free wireless access at McCarren Airport in Las Vegas). We’re awaiting our first flight, to Las Vegas. Later this afternoon we’ll pick up another plane and head home to Connecticut.

This morning we were all a little tired and a little sad. This was a great vacation. We all did a lot of the things we wanted to do and had a lot of pleasant surprises. The better the vacation, the tougher it is going home.

Later this weekend (hopefully) I will post more photos to my gallery (to see the vacation photos already there, click here) and begin a post mortem. There are all sorts of little stories, too short or out of context for these trip report entries, that I want to write about.

&#185 – Though this is the same word, lot, used to describe a movie studio, in this case think of it in the context of vacant lot.