Tag: Jeff Bailey

Why Is An Apology A Rarity?

At home Helaine and I have talked about this a lot. Should I have said anything? Most forecasters said nothing or tried to spin their way out. Maybe they’re the smart ones?

Last night as we began our news I came on to talk about the weather ahead. Before I did I paused to apologize for what was a busted forecast. Our webguy, Jeff Bailey, posted the apology to our blog. Someone else picked it up and put it on Youtube. A TV insider website, FTVLive, splashed it across their front page.

ftvlive screencap.jpg

Rarity…. Weatherman Takes Blame for Bad Forecast

Here’s a switch! Weatherman says he was wrong and sorry for bad forecast…

Apology lead the news. We have the video….

Talk about breathless prose! I didn’t cure cancer. I just told people how badly I felt for a forecast that went wrong and adversely affect their day.

This afternoon the editor of the New Haven Register asked me to write something for their front page. It will be in the paper in the morning.

At home Helaine and I have talked about this a lot. Should I have said anything? Most forecasters said nothing or tried to spin their way out. Maybe they’re the smart ones?

“Everyone was wrong.” I’ve heard that a lot. The problem is I don’t want to be an interchangeable forecaster. I’d like people to think I have something extra to offer.

Hopefully viewers will see this for what it is. When they give me their trust I take it seriously. That’s the bottom line.

Reports Of My Death Have Been Greatly Exaggerated

Dan Desjardins, from Weather Central in Madison, WI, called me. He was worried, because word was out I’d been fired!

The reports of my death have been greatly exaggerated. -Mark Twain

Though this story starts back in May, I didn’t even know there was a story until yesterday. Dan Desjardins, from Weather Central in Madison, WI, called me. He was worried, because word was out I’d been fired!

A website called tvjobs.com listed me as “on the beach.”

Had they called and asked, or sent an email? No. It’s not like I’m that difficult to find.

I went to see my boss. “Uh, Kirk, have I been fired, but no one’s told me yet,” I asked? He smiled… but it was a good smile.

Truth is, back in the early 70s I received a call from my friend Bob Lacey. He’d heard I’d been fired from my job in Cleveland. Only, it didn’t happen until the next day!

That was a pretty crappy day.

So, how does this happen? In this case tvjobs probably took a shortcut when they saw WTNH’s website change. For some odd reason, my picture disappeared from its page with the other meteorologists.

Our webmaster, Jeff Bailey, said, “Looks to me like it was accidently archived at the end of May.” As big an ego as I have, I don’t look to see my picture on the station’s website. Who knew?

My boss, Kirk Varner, fired off an email.

To whom it may concern at TVJobs.com:

We don’t subscribe to your site, so I can’t verify this personally—but I have it from multiple sources that you are listing WTNH staff meteorologist Geoff Fox as being no longer employed by WTNH (as in “On The Beach”.)

Assuming you are not referring to Mr. Fox’s recreation choices, this information is incorrect and needs to be updated immediately. Mr. Fox is still in the employ of WTNH as he has been in the last 24 years, and a simple check with his employer (that would be me) would have verified this information in less than five minutes.

As I can find no press or internet posting suggesting that Mr. Fox’s employment status has recently changed, perhaps you could also enlighten us as to the source of your information as part of your apology and retraction to both Mr. Fox and this station?

As far as I know, Kirk hasn’t heard back. However, as of today tvjobs requires readers to click through an advisory. Dan, who first brought this to my attention, found this change today. “Now they make you click on a disclaimer about “on the beach” listings before you can look at them. They “clarified” that on-the-beach means the individual has “dropped off the stations web site” And, they’ve changed the text with my photo.

I’ll let you know when my apology arrives. Don’t stay up.

Tech Support Times Three

I have three tech support stories to tell. Two are brief, the third is not. They all have relatively happy endings.

The first concerns a phone call I received yesterday from the company that provides much of the on-air weather equipment we use at work. We’d had a terrible problem, which they fixed. Now they wanted some log files.

The logs were needed because they fixed the problem, but weren’t sure how!

That sounds terrible, though it’s not as unusual as it seems. Points to them for asking me to send the files. These log will help them understand what they did for us, so they can do it for everyone.

The second story concerns my laptop. It is, in computer time, ancient. There’s a sticker on the front attesting to the fact that it was designed for Windows 98!

If you’re technically inclined, it’s a PII-300 with 128 mb of RAM for memory and 2 mb more for video.

If that was a meaningless blur, it’s got about the same horsepower as a tricycle.

A while ago, I upgraded it to a heavily customized version Windows XP. I carefully turned off as much as I could to preserve as much of this machine’s minimal power as was possible. It’s still a hog.

This has been a hacker machine for me. I’ve experimented with it by swapping hard drives in and out. Until today it had a tiny 8 gb drive.

With a weekend trip coming up, I wanted more storage, so I swapped in a 20 gb drive last night. Windows XP was on the drive, so I freshened some programs with newer versions and then went to reboot.

Before the power went off, Windows told me it had to install some updates… 57 updates!

Are they serious? Sure, this drive had been out of service for a while, but were there really that many updates (mostly security related) to XP? And this version had already been inoculated with SP2 and other fixes.

I took a shower while the laptop did its thing.

Tech support story three is a little more troubling. It started with phone calls from Matt Scott, one of our meteorologists at the TV station.

When he went to fire up his Dell desktop machine, it quickly crashed into a Blue Screen of Death or BSOD! The BSOD screen is cryptic, but it hinted at problems with the boot sector. That’s serious.

Before Matt got to me, he had spoken with Dell tech support. Their solution, after a few tests, was to send the drive to a forensic computer lab where, for $1,800, it could be resurrected!

He brought the PC in to work and Jeff Bailey, our webuy, began to work on it. I did some scouting around Google and found what typically causes this particular BSOD.

HINT: If you ever have a computer problem, write down exactly what’s on the screen and search for it on Google. You are not the first person with this problem. You can often find solutions just by looking. It’s very important to search for the exact words you see.

“Matt, do you have any disks that came with the PC,” I asked. My suspicion was, Dells don’t come with disks… and it hadn’t.

I went through the station looking for a Windows XP CD. Yes, what I was doing probably violates some stipulation in the end user licensing agreement – sue me.

By the time I returned with the disk, Bailey had the machine on its side. A panel had been removed from the case, exposing the innards to the world. As it turns out, that wasn’t necessary, though it makes Jeff and me look like &#252ber Geeks (as if knowing how to make a “&#252” on the screen isn’t enough).

Computer repair is modern day sorcery. You must follow a number of steps, none actually documented, before you begin to fix the trouble. We started by reconfiguring the BIOS to boot from a CD instead of the hard drive and loading XP’s recovery console.

Matt looked sheepish – fearful his pictures, video and documents were about to get trashed.

We lucked out. Matt’s problem was the same as most of the others I’d read about. It took a few hours, but slowly but surely, his computer fixed itself, rebuilding files and reconstructing the recalcitrant boot sector.

Why couldn’t the Dell tech fix this? No clue. They should be ashamed of themselves for the solution they recommended. That’s totally unacceptable.

Why doesn’t Windows XP do this on its own without demanding a disk most users don’t have? Again, no clue. Microsoft should be ashamed of that and for its often meaningless BSODs.

Bottom line – always have a geek at the ready… preferably two!

Party for Dr. Mel

About 7 years ago, one of the people I work with in the Weather Department discovered he had cancer. Dr. Mel Goldstein, known by everyone as Dr. Mel, had multiple myeloma, a cancer of the plasma cells. Mel had discovered his disease after back pain from a car accident just wouldn’t go away.

Today, Mel and his wife Arlene threw a party. They have a home right on Long Island Sound just east of New Haven. The weather was perfect, making their view of the Sound even better. Long Island was clearly visible on the horizon.

I remember going to Mel’s home right after he found out what he had. I was with Jeff Bailey, our webguy at the station. We went to install a PC at Mel’s house so he could track the weather from home. We hooked up the computer and a modem and then proceeded to show him how to search using Google. This was a while ago and not nearly as many people were web savvy.

We reached the site of the Multiple Myeloma Society. It was a good first example, because Mel and his wife were desperate for information. We all read along silently, not realizing that the page contained a reference to the average time from discovery to mortality – how long someone normally lived after finding out he had multiple myeloma.

I don’t remember the number, except it was was under 1,000 days.

Obviously, Dr. Mel has outlived those projections. This is not to say the disease hasn’t taken a toll, because it has. Not only has he lived with the specter of death, but also the physical pain caused by the cancer’s effect on his bones.

He has lost 6-7″ in height and walks with a cane. At the station, we’ve installed a ramp to allow him to reach the studio floor easily. At home, a small motorized chair saves him from walking the stairs to the second floor. I know he is in pain each and every day.

Today’s party was to celebrate another milestone in living beyond anyone’s expectations. But this is not a story of luck. He is alive because of his own persistence. Dr. Mel became his own best advocate for care. Though not a medical doctor, he became an expert on multiple myeloma and was able to help his physicians guide his own treatment.

Without dedication, Mel would be dead. If he had given up, gone through the motions with his cancer treatment, he would be dead. But he chose not to die. He chose to aggressively fight.

There is no cure for multiple myeloma right now. There is therapy which is working. How long this fire hose treatment will keep the flames down is anyone’s guess.

Meanwhile, today was worth celebrating.

Watching The Team In Action

Ann, our evening co-anchor, and I were on our way back from dinner when my cell phone started to vibrate. It was the assignment desk calling. There had been a major accident on I-95 in Bridgeport. Details were sketchy. It was a tractor trailer, full of fuel oil, and there was a huge fireball. We didn’t know exactly what was going on – but it was big.

I handed the phone to Ann. As she talked, I sped through the city, toward the TV station five minutes away.

“Ann, I’m going to run this light,” I said at a lonely intersection about halfway there. And I did.

We returned to the newsroom, which had moved from its normal routine to a more frenetic pace. The chopper was flying in from its hangar in Chester. The DOT had removed access to the traffic cameras near the scene (I have no idea why they do this – but they always do). The assignment desk was buzzing, making and taking calls.

Before the cameras went away, Jeff Bailey (left), our webmaster and a former show producer, had scoured the DOT’s web based cameras and plucked a shot of flames in a nearby building. Those cameras too were soon removed. He said he was lucky, but it was instinct that told him to look.

There wasn’t much for me, the weatherman, to do. So, I stepped back and took in the scene.

When there is breaking news, a newsroom is a fascinating place. It’s not just getting the story, but getting the story to those who will tell it. Then there’s coordinating all the disparate elements. Will the art department whip up a map? Can we move a reporter off an earlier story and down to the scene. Does the copter have enough gas to stay aloft? If it has to refuel, what’s the best time to do it… and where?

Is this a fact? Do we know for sure? Can’t guess. Gotta know.

Our news director was there, as was our 6:00 PM producer. The newsroom coordinator who had been in the neighborhood, stopped by, and was pressed into service. It was astounding to watch the flow.

I-95 is the busiest road in the country. The section cutting through Bridgeport, recent scene of years of construction, would be out of service for an indefinite period of time.

The desk checked the hospitals. We had gotten information – as it turns out bad information – that lots people were being taken to area hospitals. You can’t let bad information get on the air.

Reports came in, and checked out, that diesel oil carried by the tractor trailer had washed into a storm drain and was now heading to Long Island Sound through a nearby creek.

We went on the air, cutting into coverage of figure skating. The phones lit up as angry skating fans vented. It doesn’t make any difference what you’re covering or what you’re pre-empting. There are always calls.

The helicopter arrived on scene and Ann let Dennis Protsko, our chopper reporter do his thing. Later, Keith would anchor a cut-in, and then at 10:00, both of them together.

Having been in the chopper many times, I can tell you the best view is the view from our camera – not with the naked eye. Dennis has the advantage of both reporting and controlling the camera. I had watched in a monitor as he approached the scene. The camera, on a mount between the copter’s skids, darted back and forth as he scanned the scene. As he told his story on-the-air, the video followed along.

Other reporters, cameramen and live trucks arrived on the scene and we started to fill in details. We broke in twice during skating, did an extended 10:00 PM news and then our normal 11:00.

It was exciting to watch everything come together. TV news is normally heavily scripted and produced. This was seat of the pants – and it was great.

The directors fought off our control room automation system. They would need to make instant decisions – not preset ones. That’s not what the system does best – but no one would ever know tonight.

I don’t wish this kind of tragedy on anyone. But, when something big happens, I want to see the people I work with step up to the plate – and they did.

I’ll see the ratings tomorrow, but they’re not the indicator of what we did. We couldn’t go door-to-door telling people to turn us on. What we had to do on a night like this was convince those who were watching that we were masterful (and we were). Then, next time it hits the fan, maybe they’ll come back.

I’m really lucky to have been there and watched this. If you work in a team environment, this is what you’d want your team to do.

I can’t be accepted as an unbiased observer here. Of course I have a stake in how we do. But, I mean every word. I wouldn’t write it if it weren’t true.

Note: As great a job as we did, the best photo of the night goes to the Connecticut Post and photographer Christian Abraham. It is their photo, so I can’t post it, just link to it. This will win some prize, for sure.