The iPhone After A Week

If I had a dollar for every time I thought I hit the “m” key but backspaced instead I’d be a wealthy guy.

Thumbnail image for apple-iphone-3g.jpgI’ve had my iPhone over a week now. I suppose an update is in order.

There have been two very distinct responses I’ve gotten from people who’ve found out about the phone.

  • Welcome to the dark side
  • What about the keyboard?

Dark siders: This doesn’t mean I’ll eschew the PC world for Apple. Sorry.

Keyboarders: It’s a bitch! There’s no doubt this keyboard is very difficult to use. I make many more mistakes than I did with the BlackBerry keyboard, itself on the small side but at least with tactile response (you know, the keys pushed down).

If I had a dollar for every time I thought I hit the “m” key but backspaced instead I’d be a wealthy guy.

The one saving grace is Apple’s incredibly useful self correction feature. A few commenters told me to just type away and let the iPhone fix things on its own.

I do. It does.

It’s still not enough.

Using the keyboard in landscape mode is better than portrait mode–but it’s not always available. This is the most anti-intuitive part of the phone. I don’t quite understand why this happens, but it does. Frustrating.

The world famous iPhone apps are pretty amazing. I think I’ve spent around $5 so far for dozens of cool and fun tools. Some are worthwhile. Others will be removed the next time I sync the phone with iTunes.

I bought a UPC scanner app (please, don’t ask why) which automatically tells you what its read and then prices it out on the Internet! I also have a few games and audio services. Yes, I can now provide my own rim shots for one liners!

One program which lets you hold your arm outstretched and shows you which stars you’re seeing is amazing. It shows the incredible value of the compass, which Apple seems to market more as a gadget. No–the compass is much more of an enabling device than I would have ever thought.

Last night after the Phillies won I used the iPhone to play KYW radio. I’ve also used it in the car to listen to some NPR shows.

The phone call volume is TOO LOW!!! It’s too low from the phone and from my bluetooth earpiece. There is a solution published online for more volume but it includes poking tiny holes in the speaker enclosures. Sorry–I need it in software.

Surprisingly it’s too difficult to make calls directly from the home screen. Yes, there’s voice control, but it doesn’t always work correctly. My Motorola RAZR and the BlackBerry are superior in this regard.

As if by magic, one week after I bought the iPhone Verizon began to advertise what many are calling the iPhone killer. What were they waiting for? Couldn’t they have run it as I was driving home from the store?

Bottom line–I’m mainly pleased with the phone though more because of its computer attributes than its phone attributes. I’ve gone on EBay and ordered a bunch of little accessories.

The iPhone stays.

Of Plugged In Phones And Area Codes

I spent most of last night moving phone numbers between my old Motorola RAZR and the my new Samsung Blackjack and between Helaine’s old phone and her new Motorola RAZR.

You’ve probably heard that your contacts can be electronically moved from phone-to-phone. Sure, but only in theory. In the real world it was pencil and paper and hundreds of characters on tiny keys. I have around 120 entries in my ‘book,’ many with multiple numbers.

About halfway through, all I could think of was, “You’ll never be able to move that thumb again.” I’m assuming emergency rooms are filled with new smartphone owners who get carried away. It’s easy to overdo it.

I learned a few things while entering all those numbers and letters. I have three entries for people named Harold, but only two Johns (plus a Jon). I have more cell numbers entered than home or business numbers. I also have lots of entries where someone’s area code no longer matches their actual physical location.

We’ve reached the end of the line for plugged in phones – what is referred to in the telco biz as POTS, for plain old telephone service. I can’t imagine why Stef, for instance, will ever have one.

The concept of area code is dissolving as well. Why change your number when you move? That meant something back when long distance was costly. Now, in this cellphone world, long distance calling is often included at no additional charge. Even when you’re paying, it’s only pennies.

It also means 212 isn’t necessarily going to New York City.

It used to be, a phone number couldn’t have a 0 or 1 as the second digit. No more. The same goes for 0 or 1 as the middle digit in area codes, which were once required. 561 should not be an area code!

How long has it been? It still looks wrong to me every time. Even my cellphone number, beginning with 710, just looks wrong.

I am lost without the phone book in my cell phone. My mom still has a worn address book she’s used for years. Extra pieces of paper have been shoved in where the allocated space for individual letters has been filled. Mine’s electronic with less finite restrictions!

If you die, you live on forever in my mom’s book. Not so when you’re digital bits being carried in my pocket.

For years, the most powerful and organized people were known by the Rolodex they kept. Past tense on that too.

All of this effort with the new phone was to prepare it for the trip we take early tomorrow morning. It’s ready. I am too.

Our plane leaves at 7:00 AM. Most likely, my next post will be from somewhere in the Desert Southwest. They’d damn well better have cell service!

The New Phone

I’ve got a new phone. Helaine’s got a new phone. Stef’s got a phone, but it’s currently on a UPS truck somewhere between here and college.

I’m not sure this was the most difficult decision I’ve ever made, but it was pretty close. That’s ridiculous, because a cell phone decision should be easy… or at the very least, easier. I think the cell phone companies make sure it’s as difficult as possible to compare plans.

They’re willing to compete. They just don’t want to compete on price.

Yes, my new phone is a toy, but I wanted a PDA type phone. You know the type. It’s got a full QWERTY keyboard and 320×240 pixel screen. I have no business reason for getting one. I still wanted it.

Originally, I had my heart set on a Motorola Q9, a sharp new phone. It was supposed to be out in August, then September, then…. well, it’s not out yet. In the meantime, my Motorola RAZR died (though it has since mysteriously come back to life), rushing the process along.

I finally decided on a Samsung Blackjack. It’s bigger than today’s standard cellphones, but it still fits in my shirt pocket. It is a phone, camera, camcorder, audio recorder, computer. It’s probably got more going for it that I haven’t figure out yet.

More on the phone in a minute. First, the process of getting it.

As it stands now, there’s no way to buy a cell phone and know you’ve gotten the best deal. Seriously. I wanted to stick with AT&T, but they have different prices on the Internet, in their retail stores and from their independent online dealers. And, of course, few of those prices are obtainable.

One online retailer showed my Blackjack earning me $60, on a new contract. Yup, buy a phone and get $60 back.

Hey, that’s for me. My old AT&T contract expired in August. But when I called to get the price, I was told it wasn’t for me.

As a good AT&T customer, I wasn’t eligible for their best price. That was only for switchers. The price for me would be $250 more per phone! I will maintain a bad taste from that for a while and though it was the independent telling me… I’ll blame AT&T, the enabler.

On top of that, AT&T sells the exact same Internet access for a variety of prices. If you’ve got an iPhone, you really get jobbed. There’s also a different price for Blackberries, phones like my Blackjack and standard phones, like my old RAZR.

It’s all the same access. It’s all unlimited access. They’re just differently priced.

A blog reading friend, Pat (who once worked selling cell phones), was incredibly helpful, setting me up with Rob at the AT&T store in Meriden. Rob did what he could, but it still cost me $160 more per phone than that online teaser ad led me to believe.

Rob was the calming influence in all of this. Of all the people I dealt with, he’s the only one who could say the sky was blue without me being tempted to look up and make sure.

This is one very cool phone – though being a phone is only a small part of what it does. I’ve already been online, downloading programs to better web surf, deal with email and upload photos and video.

The video and still image quality is surprisingly good, considering the tiny lens. It’s not going to unseat “Clicky,” but I will be using this functionality. In fact, on our upcoming vacation, I’m planning on doing a little vlogging from the Blackjack.

The phone connects to the Internet on AT&T’s high speed 3G network (available here at work, but not at home). It’s still not like real broadband, but it’s not too bad. Of course the relatively small screen is not well suited for web browsing.

If you’ve never used one of these, you’ve probably looked and said, “those keys are awfully small.” They are. Still, I haven’t had any trouble with the keys. Where my big fingers do cause trouble is with the center navigation switch. For me, it’s very difficult to press it, without pressing what’s next to it.

Some of my trouble is caused by being left handed. There’s a navigation wheel located perfectly for right handed people, but not me. I will learn to use it with time, as lefties learn to use right handed computer mice.

It didn’t take more than a few minutes to start to realize the power this phone possesses. I understand even more why the phone companies are fighting network neutrality. This phone allows you to bypass the cell carriers on many things they want to sell.

For instance, there’s a service sold by some carriers for around $10 a month. It turns your phone into a pretty cool GPS receiver with live traffic reports. Google gives that functionality away for free! It’s tough to sell against free. As far as I can tell, I’m about $40 away from using Google and my phone as a GPS receiver.

I’m curious to hear Stef’s impressions when after she unpacks her phone. I hope she’s as pleased as I am… and I’ve only scratched the surface.

Out Of Touch

I have a Motorola RAZR phone from Cingular AT&T. It’s a nice phone and it’s served me well. I anticipate getting a new, more fun phone really soon. My contract is up next month (though at this point I’m guessing they’d be glad to renew my business for another two years).

For the past few months I’ve been studying what phone to buy. There’s a new Motorola Q (Q9h) due in a few weeks. That looks appealing. The same goes for a new version of the Samsung Blackjack.

Like I said, neither is available yet, but I’m willing to wait… except last night my RAZR died. Oops.

It’s a death that others have reported. The only key that works is the one that turns the phone on and off. I can watch calls come in. I can’t answer them. I can’t dial.

It’s frustrating.

Some forums report success in leaving the phone unpowered for a day or two (no one says exactly how long). That seems far fetched, though I’m trying it.

Based on my scanty knowledge of electronics and this phone, it seems like a switch has failed closed. In other words, it’s a key that gets pressed in normal operation, but now is ALWAYS pressed. If that’s the case, there’s little I can do.

I’m hoping I have an old GSM phone at home that can take my SIM card and stretch my usability before having to sign a new contract. I’m not sure.

In the meantime, if you need to reach me – email.

I’m A Bluetooth Guy

Who named the technology that ties wireless phones to wireless headsets Bluetooth? This might be the dumbest name in all of technology. But, it’s a great technology.

You’ve probably seen this technology at work, watching an otherwise normal person walking down the street, seemingly talking to himself. On his ear is a device fit for a ‘borg’. A blue light intermittently flashes.

When I bought my Motorola RAZR I knew it had Bluetooth capability, so I ordered a headset. It is small, doesn’t actually go into my ear, but does flash every few seconds with a blue LED. I can find no way to turn the LED off!

My daughter and wife have both told me I’m forbidden from wearing this IOGear Bluetooth headphone anywhere but in the car. They say it will make me look too geeky.

Hello? Isn’t that a preordained fact? You mean I should be the chick magnet babe I was back in high school. Right. There’s a major work of fiction.

My friend Bob in Austin, on the other hand, says go right ahead. It looks fine.

Unfortunately, Bob would be the wrong guy to tell you how not to be geeky! That is not a photo of Bob on the home page of one of his websites… but “Great Home Theater Made Easy”… C’mon, you think a Colin Farrell type is writing that?

Anyway, I have begun to fool around with the Bluetooth headset and it’s great. No longer do I have to hold the phone to my ear, forcing me to drive with my knees or leaving me one hand short when it’s time to signal a lane change.

This IOGear model is plenty loud too. That’s a major concern when I drive with the top down. And, as time goes by, it seems more obvious I don’t hear as well as I once did.

I bought the headset on eBay. It was shipped from Taunton, MA. At the same time I also bought a Bluetooth Dongle&#185 which is coming from Hong Kong. Let’s say how much longer Hong Kong takes. I’ll bet it’s less of a difference than you think.

The dongle will plug into the USB port on my computer, allowing me to use the headset for PC applications, like Skype. I also want to do more narrated slide shows on my website.

As I said, so far I’m very impressed. It has done all I’ve asked of it. It has made my life that much easier. And, I suppose, this means my new toy has a new toy.

Is there anything cooler… or geekier?

&#185 – It is likely, if anyone tried to say “Bluetooth Dongle” on primtetime TV, they’d be bleeped.

Cell Service: Like A Bad Marriage

We are getting set to firm up our cell service for another two years. In many way our relationship with the cell company is like a bad marriage, kept together for the sake of the kids.

This installment of the “Cell Phone Saga” comes about because of Steffie’s phone. It’s been dropped on its head enough that it should be bandaged, or have its antenna in a sling. Sometimes it spontaneously shuts itself off. On other occasions some of the keys don’t work.

Since I had some questions about this month’s bill, I gave Cingular a call. Is it possible they’re trying to obfuscate what the bill contains? I was always good at math… even on the math team… but their bill baffles me – all 24 pages of it!

There is no bill we receive which is more detailed or confusing… or voluminous.

After we straightened out my billing misunderstandings I asked about getting some new phones. It seems my line is eligible, but Helaine and Steffie’s are not – at least not until September.

How can that be? We all got our phones at the same time. I’m not going to complain because like Monopoly’s “Bank Error In Your Favor,” I think September probably is the correct time.

With a little “creative accounting” Steffie can get my new phone and I’ll wait until September to get her scheduled replacement. Helaine, who is ambivalent about the whole thing gets a new one too. She and I currently have tiny LG G4010’s.

I have written about this phone before.

The manual is so beautifully designed and printed that when I originally had trouble following what it was saying, I though the problem was mine. This seems like a manual that might have been written in Korean and then poorly translated into English. Whatever the story, it’s a puzzle. I’m surprised Cingular let this get by since it increases their support costs.

Steffie wants a Motorola RAZR phone – in black, thank you very much. She’s paying – it’s her choice. It’s a very stylish phone which gets good marks from most reviewers. Its camera isn’t quite up to state-of-the-art resolution and it plays back video though it can’t record it.

The RAZR is Bluetooth enabled and, looking at eBay, well supported with after market products including a data cable and software (eliminating the need to run up your phone bill to move photos to your PC).

We headed to the Cingular store to pick one up, but they are in demand and out of stock. There will be some next week, which is when Steffie will return. Then, I’ll watch Steffie’s experience and see if that’s the phone for me.

There are times I think I’d rather have a PDA type phone, like a Blackberry or Treo. I like the idea of email and IM from anywhere, but there is the geek factor. Those are hip holster phones you wear, not pocket phones.

Helaine says with one of those on my belt I will be as nerdy looking as is humanly possible. She does not mean that as a compliment!

Meanwhile I have time. No new phone for me until September.

It looks like getting a new phone might be as difficult as understanding the phone bill.