The Love Hate Relationship With My Smartphone

I think this shows most of the smart phones are really ‘pocketware,’ too kludgey to use as advertised If people were really using their Blackberrys as Internet devices, what I’m doing wouldn’t stand out. In fact, that point is supported by real world experience.

Thumbnail image for blackjack_upgrade_screen.jpgI thoroughly enjoy my cellphone, a Samsung Blackjack hooked to AT&T’s network. It’s more than a phone. It’s really a little, cumbersome, computer with a too tiny screen.

I use the Internet connection nearly every day. There’s always something I want to look up when I’m away from a ‘real’ PC. That’s especially true at dinner, which I usually have with the rest of our anchor team.

Last night we were looking for the lyrics to a song (the iconic Route 66), but it’s also been used to find the cast of a movie or a direct quote from a story that was on the wires (a now quaint appellation). I even use the Internet connection to pass photos I’ve taken to Flickr, where they’re easily integrated into this blog.

Stef dates a musician. I show his Youtube video to friends on my phone.

You really have to want to use Internet functions on the Blackjack, because there is not one easy or dependable step along the way!

It’s common to press two of the small keys at once, or the wrong one. Sometimes the Internet will stop responding, though the phone says there is Internet availability.

Most web pages are formatted for PC monitors. The much more narrow Blackjack screen forces multi-column pages to become long single column streams, or just extend off the edge of the screen entirely. Navigation is a nightmare, made more difficult because a useful roller controller is on the wrong side for left handed users… like me

While ‘thumbing’ the keyboard, people will often come to me and ask if it’s a Blackberry? Score one for RIM in really working their brand name. These poor, innocent souls look at what I’m doing as if I’ve just dropped in from outer space.

Is there better evidence that this that most of the smart phones are really ‘pocketware,’ too kludgey to use as advertised? If people were really using their Blackberrys to surf the web, what I’m doing wouldn’t stand out.

In fact, that point is supported by quantified real world experience. This revelation is from AppleInsider.

Google on Wednesday said it has seen 50 times more search requests coming from Apple iPhones than any other mobile handset — a revelation so astonishing that the company originally suspected it had made an error culling its own data.

Google’s contention is every smartphone, other than the iPhone, is underused. I agree.

Let’s go back to my opening sentence: “I thoroughly enjoy my cellphone, a Samsung Blackjack hooked to AT&T’s network”. That’s no lie. If I had the purchase to do over again, I’d still make it and the Blackjack would still be my choice (even over its successor, the Blackjack II)

What I’m getting at is, the power of having all this information available everywhere is so powerful, it trumps a lackluster platform and all the hurdles one must jump.

The iPhone is certainly a step ahead (as born out by the usage data), but it’s still not the answer. It is throttled by its dependence on AT&T’s older, slower data network and it’s lack of a real keyboard with tactile feedback.

We are still at least one breakthrough away from the real breakout in portable computing. When that time comes, usage will be unleashed in a torrent.

Upgrading My Samsung Blackjack To Windows Mobile 6

For months the rumor has been floating around that my phone, the Samsung SGH-I607 (more commonly known as the Blackjack), would be getting a new operating system. It began its life with Windows Mobile 5. It would be upgraded to Windows Mobile 6.

blackjack_upgrade_screen.jpgFor months the rumor has been floating around that my phone, the Samsung SGH-I607 (more commonly known as the Blackjack), would be getting a new operating system. It began its life with Windows Mobile 5. It would be upgraded to Windows Mobile 6.

I first heard this rumor about the time I got the phone, in the fall. There were dates announced and missed. Then Samsung came out with the Blackjack II.

Now there was a new rumor. With a new model, Samsung would stop any work on its older models.

Last night, while poking around, I found an article saying Samsung had actually released the update last week. I moved my focus to bulletin boards where the geekiest were already discussing their individual results (which like your mileage, can vary).

Two tidbits stood out. The Blackjack could still be used as a modem for connecting to the Internet (valuable if you’re sitting in an airline terminal or hotel with ‘pay only’ Internet access) and it now worked with Google’s GPS-less mapping system.

As much as I wanted to wait and let the smoke clear, I was drawn by a force more powerful than apprehension. The update had to go in and it had to go in now.

Putting a new operating system in your telephone is not a simple thing.

Samsung posted instructions on their website. There were lots of steps… steps that implied the phone really wasn’t designed for the untrained masses to perform this surgery. There was software to be loaded onto my PC (XP, not Vista – thank you), then pushed to the phone. Software switches would be thrown, then switched back.

For long periods of time, the cellphone sat with a barebones screen showing changing parameters in Comic Sans (to understand my feelings about Comic Sans, read this). I was beginning to worry I’d ‘bricked’ my phone.

The whole process took around 30 minutes. By the time I was done, the phone was actually working, infused with the geeky goodness of Windows Mobile 6.

I had backed up all my data, so my phone numbers would easily go back in. My ringtones, actually the ABC World News Tonight music, is now too large to be played. I’ll have to find a replacement. I also forgot to back up my customized home screen. I’ll have to rework that too.

There are a few unexpected improvements. Youtube now works on the phone! I can also now easily read Microsoft Windows documents, spreadsheets and PowerPoint files.

Already, people on the bulletin boards are complaining the upgrade doesn’t include Microsoft’s voice command software with the ability to do most functions handsfree. I expect someone will figure a way before long.

This upgrade is not for the faint of heart. There are many confusing steps spread between the PC and cellphone. Wild horses couldn’t have kept me from doing it.