If I hadn’t double checked the routing, I wouldn’t have believed the email I just received from ebay was real. After all, who is ‘spoofed’ more than ebay? But it looks like they’re making some major structural changes in the way they deal with their customers.
This includes:
“Giving our CS reps the flexibility and tools they need to really take care of you. So, to start, within the next 90 days, we’ll shut down most of our automated email responses. Our users will get a
ever since ebay decided to raise their fee’s and rates the majority of the ebay users were outraged. amazon and overstock reported sharp increases in thier auction format as ebay has had declined. there is also a petion with almost 24k ebay users signing it to protest http://www.petitiononline.com/mod_perl/signed.cgi?ebayfee
so what we are seeing now is damage control.