Since heading to Las Vegas, my incoming email has has trickled to a dribble. I can’t tell what ‘real’ mail is missing, if any, but my dozens of daily spams have stopped!
My web host, Host4Web, has just switched to a new mail system. Uh oh.
I went to their chat site to get the bird’s eye lowdown on this caper, whatever that means.
Thank you for contacting HostForWeb Live Support, my name is Gavin R, how can I assist you today?
Gavin R: Welcome to HostForWeb Inc. How can I help you today?
Geoff: Hi Gavin –
Geoff: Since the switchover to the new mail server,
Geoff: my incoming mail has drastically dropped off
Geoff: is there any way to turn the filtering off?
Gavin R: Yes
Gavin R: Log into your cpanel
Gavin R: And make sure that SpamAssasin is not enabled
Geoff: I’m there
Geoff: it is not
Geoff: SpamAssassin is currently: Disabled Spam Box is currently: Disabled
Geoff: I usually get dozens of spams a day. I am getting nearly none
Geoff: and my ‘real’ mail has also slacked off
Geoff: I’d rather continue to filter for myself
Gavin R: I see
Gavin R: We don’t filter
Gavin R: We have some validation techniques on our servers
Gavin R: But that won’t affect real mail
Hmmm… validation techniques. That worries me. No spam filter is perfect, and I worry about false positives – good mail that gets stopped.
If you have send me email recently and haven’t gotten a response you expected, please let me know. Here’s an alternate address to use.