Oy! Stef was on the phone yesterday afternoon. Her laptop is running at stone age speed. She’s an hour and a half from here so I used Logmein.com for some remote access.
I’ve written about Logmein here and on AppScout.com. I used the remote access package they gave me for my AppScout story, but the free product would have worked–albeit, it’s tough to explain how to install it to my non-tech daughter.
The computer is definitely not well. I poked and prodded. There are no simple signs it’s got a virus, but that’s probably what’s happened… or possibly some out-of-control Facebook applet. The CPU was running at 100% but all the cycles looked to be assigned to programs that were supposed to be running. Maybe something is leeching onto already running programs?
I ran CCleaner (it was originally called Crap Cleaner) purged the caches and trash, checked the registry and rebooted. It came back close to it’s real self. I left a note for Stef and shut it down.
Unfortunately after five minutes of use today the problems were back. She’d started AOL IM and Facebook–nothing else.
Tonight around 7:00 I’ll jump back into her machine. Maybe there’s something I missed I can try? If not we swap.
I’ve got an older laptop which I’ll bring to Stef tonight (actually, we’ll meet halfway). As I type it’s running through some disk maintenance routines. It is much slower than her Dell–when her Dell isn’t slow itself.
It is frustrating I can’t find this problem. That’s something I normally do without much trouble.