Foolishly, VISA has decided to extend my credit card another few years. Haven’t they read about the economy?
The practical result for Helaine and me is a stroll down Memory Lane trying to remember who has our old number and getting to them before they use it. We always miss someone.
Just a few weeks ago FedEx delivered a package for me then told me my card hadn’t gone through. Seldom used cards are a landmine.
Helaine started the process yesterday. I picked it up today with her assistance.
No two websites handle this process the same way! This is much more difficult than it should be. People, can’t we standardize?
I cut and pasted my E-ZPass account number from a statement they’d sent me to the log-in form. Rejected. No such account! How was I supposed to know I had to lop off all the leading zeros? What they print on my statement as my account number isn’t my account number–at least in this part of their website.
I had to log into AT&T twice. Why? Isn’t a cookie set the first time?
Other website procedures are just incredibly obtuse. There’s no clear path to change your billing information. Isn’t this one of the most repeated account holder website tasks? Wouldn’t they rather I didn’t call and bother a human?
I have multiple passwords in use. No, not every site has a discrete ‘only you’ password. Most a repeated a few times. Does anyone really have individual passwords for everything? Is there anyone, anywhere who can juggle that?
Some older passwords are all letters. Simpler times! Newer ones are cryptically sprinkled with numbers and illogically placed caPiTal letters.
What a royal pain-in-the-ass. Hopefully I won’t have to do this for another few years.