For the past few years we’ve been using TurboTax. I logged in, found my account and then realized there are probably online coupons to save money. I found one and reentered the site, but it was too late. TurboTax would only allow me to pay the full price.
Helaine asked if it was worth it to try and undo the $3? No. But this is like the cell companies giving long messages on voicemail so you’ll use more minutes, right? TurboTax rakes in an extra $3 thousands… maybe hundreds of thousands of times. It adds up.
They also charge much more to do Connecticut’s taxes than the federal forms. Let me restate: They also charge much more to do Connecticut’s much shorter and simpler taxes than the federal forms! All the info and questions are already filled-in.
I guess their cost per filer is greater, but this is a little nuts–and by a little I mean a lot.
We only go through this once a year so it’s tough to remember the specific details, but the user interface seems to be a little more sophisticated, more helpful each year. It’s a mature app but they’ve found ways to improve.
Of course the real problem is I always feel I’ve forgotten something or screwed up something. My favor? Their favor? Who knows? Any mistake is money plus or minus.
As the process ends TurboTax invites you to use Mint. The choice is Helaine’s as she’s Secretary of our Treasury, but it might not be a bad idea.