The “Is This Your Charge?” Cleanse

I suspect some might actually watch their website so they can laugh as you stumble through their minefield.

E-ZPass I’m talking to you!

“That’s all of them… unless we find more.” Helaine’s words. The occasion was our forced march through the list of companies that bill us via our credit card. After Friday’s cut off of credit and Saturday’s delivery of new cards this should be the last step in getting back to normal.

No two companies let you change your info the same way. Most make you search hard before finding how the change is made.

I suspect some might actually watch their website so they can laugh as you stumble through their minefield.

E-ZPass I’m talking to you!

My E-ZPass account number begins with “00000000”. That’s eight zeros. I know that because it’s on my online statements.

The best way to enter a number like that correctly is cut and paste it. I did. It’s an invalid number.

Yup, the account number E-ZPass lists isn’t the one it accepts! In order to log in I had to strip the eight zeros.

Thanks E-ZPass. You’re a joke a minute.

I’m sure sometime over the next few months we’ll go to use an account and realize it’s still wrong or more likely hear from a company whose payment was denied because they’ve got the old number. Whoever it was who originally tried to charge on our account has created the gift that keeps on giving.

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