The Frustration Of Package Tracking

Are you like me? When you get the number do you check it immediately? The response is always the same whether it’s UPS, FedEx or the Postal Service: We haven’t seen it yet.

I ordered a Roku Sunday night. Don’t worry what it is. It has to come from California. That’s the important part. There is a tracking number, which of course is where the problems arise!

Are you like me? When you get the number do you check it immediately? The response is always the same whether it’s UPS, FedEx or the Postal Service: We haven’t seen it yet.

Then the kabuki dance begins. I check two or three times a day. Why? no clue. This is like pressing the elevator button more than once. It doesn’t help.

Tonight I checked and got the classic tracking response. A step was listed as happening after something that had to have happened before!

Shipment Accepted, November 23, 2010, 5:52 pm, SAN JOSE, CA 95101
Processed through Sort Facility, November 22, 2010, 9:03 pm, SAN JOSE, CA 95101
Electronic Shipping Info Received, November 22, 2010

How could it be processed through the facility before it was accepted? I have no clue. It’s frustrating.

It will get here when it gets here and not a moment sooner… though shouldn’t my paying attention rush it along?

6 thoughts on “The Frustration Of Package Tracking”

  1. I’m pretty happy with USPS service, but their tracking is worthless. I’m currently waiting for a package that the vendor says was shipped via USPS a couple of days ago, and which USPS claims it has no knowledge of. I expect that something will show up in USPS tracking around the time I receive the package.

  2. USPS is terrible. I use the iPhone app called “Posted” – push notifications are awesome as you get notified as soon as something changes on your parcel!

    postedapp.com

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