I have a piece of gear at home. It’s a special data modem for a project I’m working on. It comes from Canada. I called tech support tonight. Bucharest, Romania.
Actually it was a cool experience. The tech was knowledgeable and didn’t seem rushed. He was used to dealing with techies. He knew my equipment.
I explained what was to be accomplished. He made it happen. Even better he talked his way through it while I watched.
Sometimes the future is very cool.