Hot Air Dispute – II

A few days ago I wrote about Adventure Balloons, who had taken our money but hadn’t taken us ballooning. They say my money is non-refundable.

Very frustrating. What can you do? They’re in Nevada and I’m in Connecticut.

I told Adventure I would complain to ‘the authorities’, and I have. Then, earlier today, I posted on a Las Vegas bulletin board.

At last check my entry had been read by 565 others, and that number will grow. Later this weekend I will post comments elsewhere.

I am trying very hard to be honest in what I say. There is no need to exaggerate. This is a dispute over their business practice. It is up to others to decide whether Adventure’s non-refundable ticket policy is fair or not.

Interestingly enough, after my post on the Las Vegas board, the chief pilot for Adventure gave his side of the story. That was followed by a small chorus of disapproval by other readers.

I still think I’ll get my money back. It’s just a question of how long until it happens – and the ball’s not in my court. But even when I get the money back, I suspect it will be a victory without much satisfaction for anyone.