Minor Tech Support Travails

Of course with chat there’s no music on hold or any other sign of life. At the bottom of the screen there is a small system message.

Trying to raise Dell support on their chat function.

Although we’re very busy helping other customers right now, we will be with you as quickly as possible. This will be the last hold message you will receive prior to being assisted by a Chat support agent. Thank you for your patience

Of course with chat there’s no music on hold or any other sign of life. At the bottom of the screen there is a small system message.

You are next in queue… Estimated wait time is 0 hours 0 minutes 3 seconds

I wait 15 minutes before seeing anything else. Not reassuring. Enough angst to write this.

Got to get a repair scheduled tonight. Warranty expires tomorrow. This last minute rush should surprise no one who knows me.

It’s just a loose hinge and a non-springy touchpad key. Minor pains, but I should get them fixed while I can.

And now… OMG, it’s “Christopher” from Dell. Christopher? Really? Oh well, it will be fixed!

Bob Lacey Brings His Vacation To Connecticut

If he keeps the rest of his vacation as tightly packed as this first day, he’ll have no vacation.


My friend Bob came to Connecticut to spend a day. We weren’t going to squander it!

He left Charlotte, NC Saturday morning and was here by mid-afternoon. It didn’t take long to drop-the-top on my car so the two of us could head out. We hit the Glenwood Drive-In, a local dog house, before turning south to the shoreline.

Bob grew up here. He likes to go back to those places he remembers as a kid–especially the shore. We took I-91 south to I-95 then turned east&#185. We drove over the Connecticut River and exited on Route 156 in Old Lyme.

Old Lyme is an interesting place, because there are really two Old Lymes… at least to me. There is the beach area of Old Lyme with the Miami Beach Association’s plot of sand flanked by some loud beachside bars. There’s also the more quiet, more traditional Old Lyme. The homes aren’t as special as the care taken of them. In that way it reminds me of Greenwich or “The Flats” area in Beverly Hills. It’s quite beautiful in an understated way that can only be achieved when the construction in your town is mature.

We crossed back and continued up river to Essex. This is another picturesque New England community on the Connecticut River. Most people know it for its scenic railroad with steam engine rides up-the-river.

While Bob perused a gallery on Main Street, “Clicky” and I staked out the street, looking for photos to take. That’s where I ran into “W,” the dog. I held the camera very low to the ground and snapped away. It was too low for me to look through the viewfinder. I’m getting better at these low point-of-view shots, but still wasted most of what I took because the top of the dog’s head was out of my frame!

Down the street was a pretty town park which sloped to South Cove, on the river. Right in the middle a wedding party was posing for pictures. It was a spectacular day. I wonder how much angst the bride had hoping the forecast would come true?

Our evening ended with Helaine joining us for dinner at Lenny’s in Branford. Bob and I had the “Shore Dinner.”

As we drove home I saw I’d put over 100 miles on without going much of anywhere.

Bob left after breakfast on Sunday morning. He was on his way to Maine for a week with his grown son, Christopher. If he keeps the rest of his vacation as tightly packed as this first day, he’ll have no vacation.

&#185 – Though I-95 runs mainly east-west in Connecticut, it is marked north-south. To go east, follow the signs for north and vice versa.

Bob Is Flying To Connecticut

I did the same–except the soda burst out and sprayed all over me.

My friend Bob is on his way… and by on his way, I mean sitting at Charlotte’s Douglas Airport waiting for his delayed plane. He’ll be visiting for a day before heading north to see his son Christopher in Massachusetts.

I’ve known Bob since my first day on radio, back in 1969. Stef is looking forward to quizzing him about those early years. Be afraid, very afraid.

The difference between Bob and me can be characterized by what happened the day I was scheduled to move from Charlotte to Cleveland. Bob had come with me to a tire store on Independence Blvd. in Charlotte.

We decided to get drinks, so I dropped some change in a Coke machine. Bob got his, stuck it in the opener and popped the cap. I did the same–except the soda burst out and sprayed all over me.

His flight is now in the air.