Watching The Team In Action

Ann, our evening co-anchor, and I were on our way back from dinner when my cell phone started to vibrate. It was the assignment desk calling. There had been a major accident on I-95 in Bridgeport. Details were sketchy. It was a tractor trailer, full of fuel oil, and there was a huge fireball. We didn’t know exactly what was going on – but it was big.

I handed the phone to Ann. As she talked, I sped through the city, toward the TV station five minutes away.

“Ann, I’m going to run this light,” I said at a lonely intersection about halfway there. And I did.

We returned to the newsroom, which had moved from its normal routine to a more frenetic pace. The chopper was flying in from its hangar in Chester. The DOT had removed access to the traffic cameras near the scene (I have no idea why they do this – but they always do). The assignment desk was buzzing, making and taking calls.

Before the cameras went away, Jeff Bailey (left), our webmaster and a former show producer, had scoured the DOT’s web based cameras and plucked a shot of flames in a nearby building. Those cameras too were soon removed. He said he was lucky, but it was instinct that told him to look.

There wasn’t much for me, the weatherman, to do. So, I stepped back and took in the scene.

When there is breaking news, a newsroom is a fascinating place. It’s not just getting the story, but getting the story to those who will tell it. Then there’s coordinating all the disparate elements. Will the art department whip up a map? Can we move a reporter off an earlier story and down to the scene. Does the copter have enough gas to stay aloft? If it has to refuel, what’s the best time to do it… and where?

Is this a fact? Do we know for sure? Can’t guess. Gotta know.

Our news director was there, as was our 6:00 PM producer. The newsroom coordinator who had been in the neighborhood, stopped by, and was pressed into service. It was astounding to watch the flow.

I-95 is the busiest road in the country. The section cutting through Bridgeport, recent scene of years of construction, would be out of service for an indefinite period of time.

The desk checked the hospitals. We had gotten information – as it turns out bad information – that lots people were being taken to area hospitals. You can’t let bad information get on the air.

Reports came in, and checked out, that diesel oil carried by the tractor trailer had washed into a storm drain and was now heading to Long Island Sound through a nearby creek.

We went on the air, cutting into coverage of figure skating. The phones lit up as angry skating fans vented. It doesn’t make any difference what you’re covering or what you’re pre-empting. There are always calls.

The helicopter arrived on scene and Ann let Dennis Protsko, our chopper reporter do his thing. Later, Keith would anchor a cut-in, and then at 10:00, both of them together.

Having been in the chopper many times, I can tell you the best view is the view from our camera – not with the naked eye. Dennis has the advantage of both reporting and controlling the camera. I had watched in a monitor as he approached the scene. The camera, on a mount between the copter’s skids, darted back and forth as he scanned the scene. As he told his story on-the-air, the video followed along.

Other reporters, cameramen and live trucks arrived on the scene and we started to fill in details. We broke in twice during skating, did an extended 10:00 PM news and then our normal 11:00.

It was exciting to watch everything come together. TV news is normally heavily scripted and produced. This was seat of the pants – and it was great.

The directors fought off our control room automation system. They would need to make instant decisions – not preset ones. That’s not what the system does best – but no one would ever know tonight.

I don’t wish this kind of tragedy on anyone. But, when something big happens, I want to see the people I work with step up to the plate – and they did.

I’ll see the ratings tomorrow, but they’re not the indicator of what we did. We couldn’t go door-to-door telling people to turn us on. What we had to do on a night like this was convince those who were watching that we were masterful (and we were). Then, next time it hits the fan, maybe they’ll come back.

I’m really lucky to have been there and watched this. If you work in a team environment, this is what you’d want your team to do.

I can’t be accepted as an unbiased observer here. Of course I have a stake in how we do. But, I mean every word. I wouldn’t write it if it weren’t true.

Note: As great a job as we did, the best photo of the night goes to the Connecticut Post and photographer Christian Abraham. It is their photo, so I can’t post it, just link to it. This will win some prize, for sure.

Quoted in Hartford Magazine – Again

A few weeks ago Elizabeth McGuire of Hartford Magazine asked me to respond to some thoughts from the news director of one of my competitors. I thought you might like to read the finished product.

“A great, great deal has been said about the weather, but very little has ever been done.” More than 130 years after Hartford resident Mark Twain made that observation, we still have a great deal to say about the weather. “What is the one universal content item in a newscast that affects everyone? It’s the weather,” says Nick Lawler, a senior consultant with Frank N. Magid, a widely recognized television-industry consulting company based in Cedar Rapids, Iowa. “In national and local studies, weather usually comes out as one of , if not the top reason for people to watch a newscast,” says Lawler.

It’s not surprising that competition is still among local television stations to grab weather-watcher’s attention. Stations may not be able to do much about Mother Nature but they certainly attempt to track her every move. For example, WFSB-TV has been promoting “Early Warning Weather.” What’s that mean? “The combination of the most advanced technology and the most experienced team of meteorologists means we can warn viewers about what’s coming faster and more accurately that any other station,” says News Director Lyn Tolan. “We can give you snowfall to a portion of an inch for the area where you live. It’s really amazing stuff.”

Veteran WTNH-TV weatherman Geoff Fox, however, doesn’t buy Tolan’s claim. “We are much more accurate than we were in the past,” says Fox. “However, we believe that an accurate forecast, of value to our viewers, begins with realistic claims of our abilities. We don’t promise what we can’t deliver.” Fox also says, If she (Tolan) would like to make a wager on her claim, I will gladly take her money.” Thus challenged, Tolan says that though she stands by her claim, she’s not “a betting woman!”

I’m Not That Nice

A few months ago, Elizabeth McGuire (no Lizzie McGuire jokes, please) asked if she could interview me for Hartford Magazine. Never the shy one, I said yes.

I have just read the article, and can now guarantee, I’m not anywhere as nice as she portrayed me. I am grateful, however, she lied on my behalf.

Only part of the article was on the magazine’s website, so I retyped it to place here on my site. Other than changing the spelling of my daughter’s name, and my length of service at WTNH, I’ve left it as is.

Hartford Magazine / February 2004

WTNH weatherman Geoff Fox doesn’t mind being call a weather geek. In fact, he finds it flattering. Fox loves the scientific process of predicting and forecasting the weather. “I’m the kind of guy who does like to look at lists of numbers, charts and gr4aphs. It’s a different math puzzle every single day, and no matter what you do, you’re presented with another math puzzle the next day,” Fox says.

Day after day for the past 19 years at WTNH-TV, Fox has pored over the maps, graphs and charts; analyzed the data; and then translated the information into “plain English” for his viewers. Fox gets two to three minutes during evening newscasts to tell viewers how the weather on any given day is likely to affect them. Without being asked, he answers dozens of questions such as, “Should I wear a raincoat, start that outdoor project or cancel that backyard picnic?” Fox says many viewers listen critically to his forecasts, and they hold him accountable when he’s wrong. “Believe me, people can be tough if you are wrong – and they should be, because other than the Psychic Friends Network, there aren’t too many people who come on television and predict the future for a living,” Fox explains.

As we sit at the kitchen table in Fox’s spacious Hamden home one recent afternoon, Fox explains to me that advances in computer technology have increased weather forecasters’ ability to develop more accurate forecasts. Suddenly, Fox excuses himself and leaves the room. Moments later he’s back with his laptop computer. There begins my tutorial on weather patterns. A map with curvy lines shows barometric pressure, one with splotches of color shows precipitation, and a pretty blue graph shows, well I’m not sure what that one showed, but it sure is colorful! Though much of what Fox explains is lost on my unscientific mind, his main point isn’t: The mathematical calculations and other technical information computers offer weather forecasters are essential tools of the trade. Like blueprints to contractors, or EKG printouts to doctors, computers make it easier for weather forecasters to be correct more often. “We can get more detailed information about what the atmosphere is doing… why it’s doing it… how it’s doing it…”

But once Fox comes out from behind the computer, he is able to deliver important information in an easy-to-understand, conversational manner. And he just about always throws some humor into his forecasts, often catching his co-anchors off guard. “I’ve always been the guy who told the jokes and made funny little remarks. And I think I have good timing,” says Fox.

Fox honed his timing during his 11 years as a morning-radio personality in Cleveland, Philadelphia and Buffalo. In 1980, Fox became the host of a Buffalo TV magazine show at WGRZ-TV. That’s where he became interested in weather forecasting, applied for a weekend weather position, and got the job. Fox realized meteorology was an area in which he could use his math and science skills. Fox says he was always good in those subjects and was even on the school math team as a kid growing up in Flushing, Queens, NY.

Even though Fox says he scored higher than 700 on the math portion of the SATs, he tells me he was not a very good student, especially in college. “I was in the accelerated dismissal program at Emerson.” he jokes. In fact, he flunked out the first time he attended the Boston college that specializes in communications.

He is now, however, getting straight A’s in his course work to become a certified meteorologist. He’s enrolled in a distance learning program at Mississippi State University. But most of what Fox needs to know to get a degree in meteorology he already knows.

After years of on-the-job training and watching New England weather patterns, Fox has a pretty good track record of predicting the weather. A classic example of getting it right was his forecast for the so-called “Storm of the Century” (as some television promotion departments dubbed it) that took aim at Connecticut the first weekend of March 2001. Most of the computer weather models were indicating the strong possibility of at least three feet of snow with blizzard conditions. But Fox didn’t think they were correct. He had been using a different computer model (maintained by a major university) during the 200-2001 winter season, and it had been extremely accurate. So, Fox was pretty certain the site’s calculations on heights, temperatures and pressures in the atmosphere were reliable. He stuck with his prediction that the storm would bring mostly rain, sleet and perhaps a few inches of snow. “If you’re confident in your abilities, you have to give what you think is best, in spite of the pack,” he says. Fox’s news director at the time questioned the accuracy of his forecast but then decided to trust it. Gov. Rowland, however, put his faith in the blizzard forecasts and practically shut down the state. The “Storm of the Century” never materialized. Fox would later write an Op-Ed piece for the New Haven Register that he was “hurt” by an article in that paper, which led readers to believe that all area forecasters got it wrong.

That’s not to say, however, that Fox gets it right all the time. Even after 20 years in the television business Fox says he is still “incredibly bothered” when his forecasts don’t bear out. “there will be times when I wake up on a Saturday morning and I will be upset that it’s sunny. If I said it’s gonna rain, than a rainy day is much nicer than a sunny day.” Fox has been know to apologize to his viewers on the air when one of his forecasts has proven incorrect.

In the family room of Fox’s house, the fireplace mantel is crowded with pictures of his 16-year-old daughter Stefanie, in various stages of childhood and Fox’s wedding pictures. Fox and his wife Helaine recently celebrated their 20th wedding anniversary. Next to the mantel, behind the glass door of his entertainment center, Fox displays his seven shiny gold Emmy awards – meticulously lined up in a row. He earned those awards for weather and science reporting. Along with his work at WTNH-TV, Fox has hosted a show called “Inside Space” on the SciFi Channel and has been a fill-in weathercaster on ABC’s “Good Morning America.” Fox says he would like to do more work for ABC because the experience was “cool.” He’d also like to host a game show but says those jobs would be in addition to his work at WTNH-TV.

When Fox isn’t working, he spends his time with his family, maintains his Web site(www.geofffox.com) with his daily postings and plays Internet Poker. Fox also does charity work, and his favorite charities include the March of Dimes and the Juvenile Diabetes Research Foundation. Fox sums up his feelings about the charity work and accurate forecasts this way” “Look, I’m not living in a hovel. I’m not driving a ’65 Pinto, and the reason I have whatever success and nice things I have is because of the people of Connecticut, so I feel there’s an obligation to give something back.”

Left hand, meet right hand

It was clear, early on, that Friday had a significant chance for severe weather. I was concerned that the computer models downplayed it somewhat. But Thursday, within a few hours of being run, they had already blown the forecast in Michigan… so the computers weren’t to be totally trusted.

A little activity started on Central New York State toward early afternoon and the Storm Prediction Center threw up a Severe Thunderstorm Watch for the entire state, effective until 8:00 PM.

That was the right call.

A little background. I forecast the weather. The folks I work with forecast the weather. My competitors forecast the weather. But, we all leave watches and warnings to the Weather Service. The idea is to present a coordinated front, so as not to be confusing. In my 20+ years in weather I have heard few dissent from this concept.

After a watch is posted, it is the job of the Taunton, MA National Weather Service Office to put out a ‘redefining’ statement for all of Connecticut (even though they normally only forecast for 3 of the 4 northern counties and none of the shoreline). These are needed because watches are parallelograms and they don’t evenly fit within state or county borders. Without the redefinition, a watch area might include a small sliver of a state or something else equally confusing.

Taunton’s original statement only included their counties.

WWUS61 KBOX 221719

SLSMA

WATCH COUNTY NOTIFICATION FOR WATCH #880

NATIONAL WEATHER SERVICE TAUNTON MA

120 PM EDT FRI AUG 22 2003

CTC003-013-015-MAC005-009-011-013-015-017-021-023-025-027-NHC005-011-

RIC001-003-005-007-009-230000-

THE NATIONAL WEATHER SERVICE HAS ISSUED SEVERE THUNDERSTORM WATCH

#880 UNTIL 800 PM EDT FRIDAY EVENING FOR THE FOLLOWING AREAS:

IN CONNECTICUT THIS WATCH INCLUDES 3 COUNTIES…

IN NORTHERN CONNECTICUT:

HARTFORD TOLLAND WINDHAM

Then a correction to include the whole state.

WWUS61 KBOX 221744 CCA

SLSMA

BULLETIN – IMMEDIATE BROADCAST REQUESTED

AREAL OUTLINE FOR SEVERE THUNDERSTORM WATCH NUMBER 880

NATIONAL WEATHER SERVICE TAUNTON MA …CORRECTION

143 PM EDT FRI AUG 22 2003

SEVERE THUNDERSTORM WATCH NUMBER 880 IN EFFECT UNTIL 800 PM EDT.

CTC001-003-005-007-009-011-013-015-230000-

IN CONNECTICUT THIS WATCH INCLUDES 8 COUNTIES

FAIRFIELD HARTFORD LITCHFIELD MIDDLESEX

NEW HAVEN NEW LONDON TOLLAND WINDHAM

ADJACENT COASTAL WATERS

But, by then the damage had been done. At the TV station our Weather Warn II computer was confused. It put up a Thunderstorm Watch and then alternated text for a “defined area” and mentioned the three original counties. If we would have aired it, it would have looked like the watch was only for three counties.

As I drove in, Kirk Varner, our news director (who reads this, I can’t blast him here), saw what was going on and basically shifted to manual. This system is supposed to work on its own, without intervention. At the moment, it can’t be trusted. But, thankfully, we had the right info on the screen.

Throughout the afternoon we saw scattered thunderstorms. They probably didn’t get to the ‘official’ severe limit, but were close enough to justify the watch box.

Thursday night, this same system had quieted down and then, with the watches expired, fired up. It even spawned tornadoes in Michigan on the ‘rebound.’

Tonight, the system again died down. And then a series of awful human judgment errors.

At 7:10 PM:

CTZ002>004-MAZ002>021-026-NHZ011-012-015-RIZ001>008-230000-

SPECIAL WEATHER STATEMENT

NATIONAL WEATHER SERVICE TAUNTON MA

710 PM EDT FRI AUG 22 2003

…PART OF THE SEVERE THUNDERSTORM WATCH IS NO LONGER IN EFFECT…

THE WATCH IS NO LONGER IN EFFECT FOR SOUTHWEST NEW HAMPSHIRE…

WESTERN…CENTRAL AND NORTHEAST MASSACHUSETTS…OR NORTHERN

CONNECTICUT. THUNDERSTORMS HAVE MOVED EAST OF THESE AREAS AND THE

THREAT OF SEVERE WEATHER HAS ENDED.

THE SEVERE THUNDERSTORM WATCH CONTINUES UNTIL 8 PM FOR RHODE ISLAND.

IT ALSO CONTINUES FOR SUFFOLK…NORFOLK…BRISTOL AND PLYMOUTH

COUNTIES IN EASTERN MASSACHUSETTS.

But, the threat hadn’t ended. All of a sudden, in Southern Windham County, the storms fired up rapidly and ferociously.

CTC015-RIC003-230015-

BULLETIN – EAS ACTIVATION REQUESTED

SEVERE THUNDERSTORM WARNING

NATIONAL WEATHER SERVICE TAUNTON MA

751 PM EDT FRI AUG 22 2003

THE NATIONAL WEATHER SERVICE IN TAUNTON HAS ISSUED A

* SEVERE THUNDERSTORM WARNING FOR…

WESTERN KENT COUNTY IN RHODE ISLAND

SOUTHEASTERN WINDHAM COUNTY IN NORTHERN CONNECTICUT

INCLUDING PLAINFIELD

* UNTIL 815 PM.

* AT 747 PM…NATIONAL WEATHER SERVICE DOPPLER RADAR INDICATED A

SEVERE THUNDERSTORM OVER PLAINFIELD…MOVING EAST AT 25 MPH.

* THE SEVERE THUNDERSTORM WILL BE NEAR…

COVENTRY AROUND 810 PM

WEST GREENWICH AROUND 815 PM.

SEVERE THUNDERSTORMS PRODUCE LARGE HAIL AND/OR WIND STRONG ENOUGH TO

KNOCK DOWN TREES AND POWER LINES. MOVE INDOORS AND STAY AWAY FROM

WINDOWS.

But, in Connecticut, these storms weren’t just over Windham County. They had crossed the border to New London County. In fact, by the time the warning went up, Northern New London County was seeing more action than Windham.

Windham County gets its warnings from Taunton, MA. New London County gets them from Upton, NY. No warning went up for New London County.

If there was reason for warning Windham County, there was reason for a warning to be issued for New London. This lack of coordination is a problem we face a few times a year, at the least.

At 7:51 PM, the watch and warning configuration in Connecticut was out of whack with what was actually happening. This system is supposed prepare and inform. It was confusing.

Thunderstorms continued, though weaker, until sometime past 10:00. Saturday will be a totally different weather animal – cooler and fresher.

I am not happy with what went on Friday. In many ways, I am powerless to change things unless I start ‘buying out’ of the unified watch and warning scenario.

I don’t think I’m ready for that… but I’m close.

——-

By the way, at 4:21 PM the dew point a Meriden, CT (KMMK) reached an unbelievable 79°! I can’t ever remember seeing a dew point that high in Connecticut.