A few years ago while being pestered by a prank caller I added some security features to our landline phone. Now, with Stef working in Hollywood where even businesses hide their phone number on outgoing calls, I am removing them.
That sent me to at&t’s website and a quick look at my bill. My service includes $20 for “Flat Primary Residential Line” and $17 for “The Basics Package.” For $23 I could have “Complete Choice Basic” which includes everything I use!
That means I’ve been paying $14 a month extra for nothing and doing it month-after-month-after-month.
I have heard about this before–people with service ordered years ago before rates went down. I never thought it would be me. l lost out by my own lack of attention to detail.
I suppose at&t has no obligation to tell me I’m paying them more than I should. I still feel ripped off.