Schadenfreude And Sony

I feel bad for the Sony employees affected. This can’t be fun for them. But for Sony itself, a company I once respected as the leader in consumer electronics I have little sympathy and lots of schadenfreude.

Sony

Sony has been hacked. It’s pretty severe. Company and personal secrets have been spilled. Some data has probably been lost. Media files from finished, but unreleased, movies are now online. It’s a very big problem.

Hacking like this has happened before. In 2005 Bruce Schneier wrote about sneaky code on music CDs which

modifies Windows so you can’t tell it’s there, a process called “cloaking” in the hacker world. It acts as spyware, surreptitiously sending information about you… And it can’t be removed; trying to get rid of it damages Windows.

Nasty stuff. Which leads me to my favorite German word, “schadenfreude.”

Schadenfreude (/ˈʃɑːdənfrɔɪdə/; German: [ˈʃaːdn̩ˌfʀɔɪ̯də] ) is pleasure derived from the misfortunes of others. This word is taken from German and literally means ‘harm-joy.’ It is the feeling of joy or pleasure when one sees another fail or suffer misfortune. It is also borrowed by some other languages.Wikipedia

Why would I feel pleasure from Sony’s misfortune? It was Sony that installed malware on buyers of its CDs!

Back to Bruce Schneier:

It’s a tale of extreme hubris. Sony rolled out this incredibly invasive copy-protection scheme without ever publicly discussing its details, confident that its profits were worth modifying its customers’ computers. When its actions were first discovered, Sony offered a “fix” that didn’t remove the rootkit, just the cloaking.

Sony claimed the rootkit didn’t phone home when it did. On Nov. 4, Thomas Hesse, Sony BMG’s president of global digital business, demonstrated the company’s disdain for its customers when he said, “Most people don’t even know what a rootkit is, so why should they care about it?” in an NPR interview. Even Sony’s apology only admits that its rootkit “includes a feature that may make a user’s computer susceptible to a virus written specifically to target the software.”

However, imperious corporate behavior is not the real story either.

This drama is also about incompetence. Sony’s latest rootkit-removal tool actually leaves a gaping vulnerability. And Sony’s rootkit — designed to stop copyright infringement — itself may have infringed on copyright. As amazing as it might seem, the code seems to include an open-source MP3 encoder in violation of that library’s license agreement.

What goes around comes around!

I feel bad for the Sony employees affected. This can’t be fun for them. But for Sony itself, a company I once respected as the leader in consumer electronics I have little sympathy and lots of schadenfreude.

To The Company That Infected My Computer

A quick GTH and FU to the company that somehow infected my computer with a nearly uninstallable extension. Thanks for adding ads and pop-ups to my browser. I hate you

A quick GTH and FU to the company that somehow infected my computer with a nearly uninstallable extension. Thanks for adding ads and pop-ups to my browser.

I hate you.

Your software package has been removed permanently. It didn’t go without a fight.

I am extremely diligent. I read EULAs… or at least scan them. I don’t click blindly. This must have snuck in with something else.

It made it past Microsoft’s normally respectable Windows Defender. It wasn’t found on a second more thorough Defender scan either.

Malwarebytes got it. Hats off to you.

The people who design these browser hijacks are hardcore. If this stuff is on your PC the number of ads you see has multiplied! Mine also picked keywords and highlighted them. Using javascript, popover boxes were spawned when you moused over the words. Annoying.

The culprit is a browser extension. It seems to be randomly named, because when I entered it in Google I got no returns!

If you remove it or disable the extension, it respawns! Remove what seem to be the executables, it finds another way to execute. You might kill it for a session, but it’s back after every reboot.

It took around an hour to truly kill it. Malwarebytes found 14 instances of suspicious code on my machine. Gone-zo… but not without some serious sweat.

I’m a techie. I know how this stuff works. It wasn’t particularly fun nor easy. You’re mucking around near critical files. Think surgeon.

Anyway, it’s gone. I’ve rebooted a few times All is well.

I asked Helaine how non-techies deal with this? She didn’t have to stop and think.

“They buy a new computer.”

21st Century problems.

Fixing My Computer Until It’s Broken

When I woke this morning everything was good–except no Internet! Hold on, I didn’t install anything for that.

Every few weeks the little bots inside my computer go to work looking for software updates. A tweak here. A bug fix there. Mostly they’re obscure little changes that affect few users–probably not me. I install them anyway.

This computer is custom. Each of the pieces was bought separately. There’s no Dell or HP to ship these fixes, only the individual component manufacturers.

Last night there were updates waiting from MSI, the motherboard manufacturer. They were for the computer’s BIOS, the basic input/output system which controls the booting process, and an ethernet port I’m not using. I ran them both then went to sleep while the computer was doing its thing.

When I woke this morning everything was good–except no Internet! Hold on, I didn’t install anything for that.

It’s tough to say, but more than likely the new ethernet driver killed the WiFi card I’m using. It took around an hour to fix, no thanks to the Internet which was less than helpful.

First I tried turning back the hands of time using Windows normally reliable System Restore. Unrestorable, it said.

Next I looked for a new driver. Of course I had to look on a different computer since this one was now Internetless. Again, nada.

Finally I uninstalled the WiFi hardware’s drivers. It only took a few seconds for Windows to find the now dead card and get things going. It didn’t ask. It just did it.

Everything’s working again, though I can’t exactly tell you why what I did corrected the problem.

All of this part of my lifelong work to fix things until they’re broken. It’s not the first time. It won’t be the last.

Job well done.

Linux Matures

My desktop machine at work runs Linux as its operating system&#185. It has for years.

I’ve always used the excuse we run some applications on it that can’t be easily run on Windows. That’s true. It’s also my toy.

As part of my bargain with the technogods at work, I scrounge around the IT department, looking for PCs pulled from service. Over the past few years, my desktop has always been a generation or two behind state of the art.

That’s fine.

Recently, the station was ‘retiring’ a server. It no longer had a hard drive or any RAM. It was a dual core Pentium machine with an integrated Intel video system on the motherboard. It became mine.

I tried loading Linux on this machine a few months ago with limited results. In fact, I ended up going back to my Pentium III 800 mHz machine with 128 mb of RAM.

Now, with Ubuntu Linux v7.10 out, I tried again.

Wow! Linux is here.

The distribution installed easily and this computer sings. And, since it doesn’t run Windows programs, it won’t ‘run’ viruses and spyware aimed at a Windows audience.

Unless you really need Windows for a specific application, I’m pretty sure Linux will easily fill the bill.

Today, there are Linux office suites, graphics programs, multimedia players and pretty much everything else you’d find on a store bought PC. They, and Linux itself, are free.

Companies like Asus are selling off-the-shelf Linux loaded laptops and Wal*Mart is stocking Linux equipped desktop machines. The prices are hundreds of dollars less than comparable Windows boxes.

If I was Microsoft, I’d start worrying. There has been a loud cry of unhappiness from their users.

Their most recent operating system iteration, Vista, seems designed more to satisfy the RIAA and MPAA than its actual customers! Some features that existed on earlier operating systems have been removed or neutered on Vista. Meanwhile, Wal*Mart and Asus are legitimizing their free competitor.

Propeller heads like me aren’t what’s going to give Linux critical mass. It’s going to take exposure in retail outlets. And that’s what’s happening.

If you’re at all curious about computing… if you’ve got an older PC you want to play with… I recommend Ubuntu Linux. I’m very happy with it and I suspect you will be too.

&#185 – From Wikipedia, the free encyclopedia:

An operating system (OS) is the software that manages the sharing of the resources of a computer and provides programmers with an interface used to access those resources. An operating system processes system data and user input, and responds by allocating and managing tasks and internal system resources as a service to users and programs of the system. At the foundation of all system software, an operating system performs basic tasks such as controlling and allocating memory, prioritizing system requests, controlling input and output devices, facilitating networking and managing file systems. Most operating systems come with an application that provides a user interface for managing the operating system, such as a command line interpreter or graphical user interface. The operating system forms a platform for other system software and for application software.

The most commonly-used contemporary desktop and laptop (notebook) OS is Microsoft Windows. More powerful servers often employ Linux, FreeBSD, and other Unix-like systems. However, these operating systems, especially Mac OS X, are also used on personal computers.

How Is My DVR doing?

I really wasn’t going to write about this, but a posting’s just gone up on Digg and I figured I’d better update. The Digg story referred to this article on building a homebrew DVR using SageTV software.

Paying $80 for software – that’s so not me.

I have chosen to use KnoppMyth, a Linux distribution based on Knoppix Linux and MythTV. For the un-geeky, “Linux distribution” refers to the operating system software that speaks directly to my computer’s chips. Windows XP is an example of an operating system.

What makes Linux so interesting as an operating system is, it’s free and it’s mainly supported by its own community of users.

MythTV is the actual suite of programs (also free) which turn my computer into a DVR.

What KnoppMyth does is make them play nicely together. Once you stick the KnoppMyth disk into your CD drive, most (not all) of the work has been done.

OK – enough of the technical stuff. How does it work and what have I discovered?

I’m pretty impressed with the quality. I haven’t played much with changing the capture parameters, but the way it’s set up now, recorded shows don’t look any different from what I’d expect to see on a TV screen.

The computer is currently in Steffie’s playroom. I thought it would stay there, but moving the video as packets across my network isn’t quite as simple as I thought. It will probably move into my office, on a shelf under the TV. I’ll unplug the computer monitor and move the video directly into a TV set.

Being able to program the DVR over the Internet is amazing – very powerful. More than once I have scheduled a recording while I was away from home.

Internet programming might be a problem over the long run because Comcast changes my home IP address from time-to-time. Imagine going to work in the morning and having all your stuff moved to a secret location while you’re away.

Also on the list of impressive features is the use of a MySQL database to hold the programming information. Enter a name, title, subject – nearly anything, and the DVR will let you know when something that matches will air. If there’s a conflict, it will even figure out another time to record! That’s very cool.

I recorded a program and wanted it on a DVD. No sweat. MythTV does all the grunt work of setting that up.

The computer I’m using is from the 90s. Its hard drive is large enough to hold 30 hours of high quality video. That should be enough.

One of the advantages of this free software is my ability to play around with it and modify it. I’ve done a little. I plan on doing more.

At some point, this homebuilt DVR will make me cry. All my computer projects do at one time or another. I try and keep it all in perspective, but stuff you throw together on a kitchen table or the floor of a spare room just isn’t the same as what you buy at Circuit City or Best Buy.

I’m not sure whether that’s good or bad.