We would not buy one again!
You would think Cuisinart (actually part of Conair) knows kitchen appliances. And yet this one so disappoints I have to get it off my chest.
That’s a photo of my sink with the seven–that’s right seven–pieces that get washed each time the coffee maker makes coffee. Some are oddly shaped pieces. At least two are so weirdly shaped it’s difficult to clean them! And,of course, the more difficult it is, the more time consuming it is and frustrating.
On top of that there’s always some splatter or drip that gets on the exterior surface of the unit itself. Maybe it’s me, though I suspect it’s the design.
I wrote Cuisinart in August and, to their credit, they responded. But seriously, this isn’t a field they’re just entering. Doesn’t anyone ‘play test’ these to make sure they both work and are practical?
We would like to think all of our customers are satisfied customers. But we rely on hearing from concerned consumers, such as yourself, if we are not providing you with the product you have come to depend on for quality and value. It always concerns us when we hear of a product that has not met this criteria.
We are truly sorry to hear you are not satisfied with the results you have received with the DGB-650. Rest assured your comments will be passed along to our Marketing, Engineering and Quality Assurance Groups for review.
I hope they did.
In the meantime, this thing is so well built it will bring Helaine and me years of frustration as we hand clean tiny pieces coated with coffee dust.
I needed to get this off my chest.