Another Computer Repair

I went to dinner by myself last night. Helaine and Steffie are away. At work all the usual suspects were otherwise engaged. I headed to the Greek Olive.

After my omelet, I schmoozed a little with Tony, the owner. Somehow we got to talking about computers and he showed me an old laptop he had which he had been told was incapable of going on the Internet.

Sheesh! This is such a big crock. The amount of money spent on new hardware for little purpose amazes me. Usually it’s a machine that has slowed down. The owner figures it’s worn out. It doesn’t work that way.

There’s no doubt, in today’s environment this machine is slow. But, for Internet surfing and reading email, it’s fine. Well, it’s nearly fine. It needs about $20 in additional memory. I’ll get to that in a minute.

To me, seeing an unused computer is like having a puppy follow me home. I am unable to help myself.

The first thing I normally do is look for the computer online to see if anyone else has any advice which will make my job easier. A label on the cover says “Viva Book Hand Technologies.” That was worthless. Nothing showed up on Google.

Imagine how obscure a laptop must be to not even show on Google! After all, this is Google, where even typos can bring thousands of hits.

The bottom panel of the laptop had a little more info, including the FCC ID number. That wasn’t much help, but it was some. The manufacturer, long since gone, was located in Taiwan. The laptop had been sold under a few names including ILUFA and Chaplet as the M175.

It has an AMD K6 processor running at 300 mHz. There is 32 mb of RAM. That’s very little (which is why I’ll order Tony some more). The hard drive is 3 GB. That’s tiny, but only if this machine is going to be loaded with programs. As a barebones mail and web machine, 3 GB will suffice.

I copied the license information down and reloaded the operating system from scratch. Then I went to Microsoft and ran all the updates.

Though the laptop is the computing equivalent of one of my Dell laptops, it was very sluggish. I ‘borrowed’ a 64 MB memory stick and threw it in. Still sluggish.

When I scrolled the screen it was painfully slow. Text rippled from top to bottom instead of smooth motion. That is a warning sign that the video driver is no good. I went to the Device Manager in the Control Panel and, sure enough, a generic video driver was being used and a warning was posted.

I installed Belarc adviser, an excellent program that scans and reports on your hardware and software. It could identify the video system. Then I looked at what was being reported to Windows. Just some gibberish and coded data that I couldn’t uncode.

If the manufacturer were still alive… or if this had been a popular model, I’d be able to go to school based on other people’s queries. There was nothing.

I went to Drivershq, loaded up their Driver Detective and hoped for the best. Bingo! The video system was an old Chips and Technologies device. C&T doesn’t exist anymore, but their drivers live on.

Before long I had the drivers going and the screen responding pretty quickly. Make no mistake. This is not a speedy machine. It’s an ‘it will do’ machine.

Right now, I’m finishing up by installing Flash, Java, Adobe Reader and a few other things Tony will need. Then I’ll go back and ‘strip’ the operating system, turning off programs and services he doesn’t really need which only serve to make a system like this more slovenly than it needs to be.

This will never be a P4 3.8 gHz machine – but it doesn’t need to be. On the Information Superhighway it’s a 1996 Chevy Cavalier – and most of the time that’s plenty.

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