After an attempted nap, I sat down to play poker. It wasn’t long before a man sat down two seats to my left. He looked familiar.
When he stood up to make a cell phone call, I realized it was Bud Freedman, owner-founder of the Improv. I wasn’t totally sure, so I kept my mouth shut.
When the dealer referred to him as Bud, I knew.
Bud Freedman is to comedy as Benny Binion was to poker. Bud had a comedy club long before that was the thing to do. And to say the majority of the big names in comedy played his clubs is not hyperbole.
I told him I had something to say, but I didn’t want to kvetch. I explained we had been to the show last night, told him where we sat and that the sound was awful.
He seemed concerned. He also had the exact correct and gracious response. He offered to host us another night, his treat, front and center.
I didn’t take him up on his offer. We’re committed. Still, I was impressed.
You don’t survive in business as long as he had without serving your customers. I’ll bet the sound system is looked at tonight and fixed as quickly as is possible.
At least I hope that’s what happens.