Is anything ever?
Almost immediately after the repair her computer began spontaneously shutting down. It’s boom–lights out for no reason! This happens in safe and normal modes. It just shuts do
and goes silent. Both the battery and AC adapter seem fine.
Is is from the infection? Can bad files cause a computer to just shut itself off?
Maybe it’s a hardware problem?
I’m not sure and that’s why I’m posting it here. Maybe you know?
Here’s my plan to troubleshoot. I’ll download a Linux distribution which can be run directly of a CD. None of what’s on her hard drive will be used. Then I can just let the computer sit and see what happens. If it continues to turn itself off the problem is hardware and on an out-of-warranty laptop that means death!
I’m looking for suggestions, if you have any.