My 2011 income tax was unusual. I worked for two employers (maybe you heard) receiving a lump sum from one.
Somehow this got me into the penalty box! Too little was withheld. I had to pay extra for the error.
This weekend I got a letter from the Connecticut Department of Revenue Services. It says they want more cash!
It’s a three page note (page four says “This page intentionally left blank” in bold type) which concludes,
If you believe the amount of interest calculated for underpayment of estimated income tax is the direct result of a withholding error in connection to the retroactive income tax rate increase, please contact DRS.
Hello! I am the poster child for underpayment of estimated income tax the direct result of a withholding error in connection to the retroactive income tax rate increase.
I called DRS. They have no email address.
I got a typical ‘high call volume’ recording followed by,
“Your call is important to us. Call back later.”
They hung up!
Seriously, is that the best they can do? How about taking a number and calling me back when you get some time? Is there really someone there who feels having me randomly call hoping a DRS can talk is a good solution?
No one likes to pay taxes. Can’t you folks at least make it a little more pleasant?
The DRS seal says, “Service excellence is our goal.”