I’m going to tell you about my insurance problem, but you’re probably not going to believe me.
It is impossible to get a statement of my account! There’s none on the website. There’s none anywhere.
My suspicion is even they don’t know for sure who did what to me and when.
Make no mistake, this insurance policy has served me well. I have paid for drugs and not much else.
Actually it’s drugs where the problem lies. My insurer allows some drug charges directly billed by the provider. The insurer never enters these charges in their books (or so it seems). I’m not sure they’re even told I’ve been billed.
If these outside charges put me above my cap, charges to me should stop. I don’t think they do/did.
And, again, there’s no way for me to see an accounting of the services provided or how much was paid. It’s crazy.
It’s possible I struck gold today in my call with Brandy at Blue Shield. She sounded excited to do the sleuthing. I’ll report back later.