Windows Vista – Not Again

I went to do something on my laptop with Windows Vista last night and got shot down. This is starting to upset me.

It was a simple thing. I have a Bluetooth headset. I wanted to be able to use it with Skype or the ‘dictation’ feature of the operating system. I bought a cheap Bluetooth USB dongle&#185 and plugged it in. With shipping we’re talking $13, so this wasn’t a major investment.

In Windows XP, it would have worked flawlessly. In Vista, the driver installation failed. And, there is no other Vista driver for my device without paying more than the dongle itself cost!

This follows on the heels of my discovery either Dell or Microsoft turned off the ability to record directly from a WAV file or internal computer line input. Best example would be recording audio from a TV show I was watching on my laptop.

Again, in XP, this was built in and robust. Now, it’s gone.

When I read other comments about either of these two problems all I see is frustration from others. I guess that’s the WOW factor Microsoft was talking about.

&#185 – Hey, I don’t name this stuff.

Ever Ask For A Favor?

My Bluetooth earpiece broke yesterday. I’m attached to that thing, though I’m told it looks like I’m wearing a penis on my ear. Alas, the problem was not crazy gluable.

I found a good price on a recommended Plantronics model from NewEgg in California, a company I’ve bought from before and with a good rep in the business. I requested next day delivery.

It wasn’t until after I paid that I saw you could pay extra and get ‘rush service.’ Isn’t that implied when you pay for next day delivery? I hadn’t paid the extra amount, so I wrote to NewEgg.

I am a good customer. I would appreciate any help in getting this order out today. I’ve never asked before, but hope you can help.

Thanks,

Geoff Fox

Before you read the response, a question. Have you ever been standing in the TSA screening line at the airport and had someone ask if they could get ahead. It’s implied they need to get ahead, and I’ve never said no. Who would?

Dear Customer,

Thank you for contacting Newegg.

I’m sorry, we do not put “one customer” over another, it would not be fair.

All our orders are processed equally, the same time depending on when the order was received.

We process all orders as quickly as possible within our 24-48 hour processing time, most orders will ship within 24 hours or less depending on warehouse load.

I do apologize if you fee slighted that was not my intent, however, you are not the only customer we serve and to give you special handling would not be fair to our other customers.

If you have any further questions or concerns, please visit our FAQs page.

Thank you,

Scott (redacted)

Of course Scott’s right… and he’s wrong. At the very least he should have asked someone there how long it might take, because my order did ship last night in spite of his protestations and my failure to pony up for rush service! It’s on the truck from North Haven, heading to my house as I type.

What I end up with is the worst of all world’s for NewEgg. I get what I wanted and I’m still upset with them!

I will likely continue to be a customer. Scott was probably operating within company policy. However, in my opinion he did the wrong thing because he did nothing.

I’m guessing if I ran into Mr. or Ms. NewEgg… someone with a stake in the company, they’d say the same thing.

Our Eventful Trip To Florida

This was an interesting trip to Florida. Everything went wrong. Everything went right.

The trip to Bradley Airport was just fine. We pulled into Roncari, dropped off our car and hopped into the van. Because we were going to Florida, we left our coats in the car. Because it was just sitting, the van’s engine and heater were off. Bad time to be coatless.

It wasn’t a particularly busy Saturday afternoon. We wheeled our bags in, checked the one that held the always suspect and always dangerous toiletries (can’t carry those on anymore) and headed toward security.

Even on a light travel day, if you only have two of the four screening stations open, there will be a line. There was a sizable line. Still, we were early – no sweat.

A man wearing a white TSA shirt with those weird epaulettes yelled instructions vaguely in the direction of the line. He held up a one quart plastic bag. He said something about laptops. He was the vocal equivalent of the hodge podge of Scotch taped signs carrying most of the TSA’s rules.

Hint: Dirty, sometimes ripped signs, affixed to pillars with tape, is not the way to make people think you’re a top notch safety and security organization. They will think of you as the DMV with arrest powers. Better still…

Do this. Don’t do that. Can’t you read the signs? – “Signs,” Five Man Electrical Band.

Remember, these people thoroughly screen all the pilots even though they will be at the controls of the actual airplane!

I emptied my pockets, removed my shoes, put my laptop in a plastic tub – flat. This wasn’t my first time to the rodeo. I knew the drill.

I walked into the phone booth GE claims will sniff out explosives. Little puffs of air poked at my clothes. I waited. I waited some more. The door opened and I stepped out.

Next up was the metal detector. I was told, unless I was wearing a “country trucker” belt buckle I’d be OK. I walked through

BEEP.

I looked down at myself. Oops. My Bluetooth headphone was sitting on my shirt. I handed it to the guard… a guy who remembered me from when he worked at Sears Optical.

BEEP.

I’ll bet you didn’t know this. The TSA has a two strikes and you’re out policy. I needed to be patted down.

I’ve heard stories about how terrible this is for women. Get in line. It’s demeaning for everyone.

The guy was doing his job, I know. I just don’t want anyone feeling me up. And, in essence, that’s what being patted down is.

Before he went to my most sensitive parts, he told me he was going to use the back of his hand. it made no difference.

These guys are doing their job. Of course. Does this job make us safer? I don’t think so.

Our plane was due at Gate 4. As is the norm with Southwest it unloaded quickly, but before we could board, there was an announcement. On the way in, the plane had flown through a flock of birds and struck one with the leading edge of the left wing.

They didn’t think the plane suffered any damage, planes are designed to survive, but maintenance would have to look and make sure… and they don’t work for Southwest… and they’ll have to drive over from wherever it is the folks who work maintenance Saturday afternoons are kept.

Within a few minutes the pilot decided the plane would pass, so we might as well board anyway, even though the inspection hadn’t started. And we did.

So, we’re sitting there on the plane, and Helaine is staring at a guy wearing shades, looking at the wing, when the pilot comes on the P.A. He’s still expecting a passing grade on the wing, but now TSA was telling him there’d been a security incursion at the airport and until the two people who wandered where they shouldn’t be were located, there would be no landings, no security screening and no departures!

Did I mention we were flying to Tampa, with a 45 minute layover before boarding a connecting flight to Palm Beach International?

The minute hand on my watch began moving fast enough for me to see. Five, ten, fifteen minutes passed. Then it was a half hour and forty five minutes.

I saw the pilot, standing near the door, and explained our plight. He said he’d check.

As the one hour mark approached, we were cleared to go. Michael, a ground agent from Bradley and Dominic, a flight attendant came over to where we were seated. They understood our predicament… one shared with 13 others on the flight… and would make sure word got out.

I’m not going to make you sit through the second-by-second details, but we landed too late to make that connecting flight. Except Southwest held it at the gate!

I know I’ve slobbered endlessly in the past about my great affection for Southwest, but you tell me if this is the outcome you expected? And it wasn’t because I was TV-boy.

We walked the three gates to our outbound flight, handed over our boarding passes and started to walk down the jetway. Along the way, I thanked EVERY Southwest employee I saw. I wanted them to know this was the decision they needed to make, and I appreciated them making it.

“Avoid eye contact,” Helaine said as we boarded the plane. These folks had been sitting aimlessly, waiting for us.

As I walked down the aisle I looked up and to no one in general said, “Thank you for waiting.”

After all this tumult and grief we landed in Palm Beach about ten minutes late! My parents were waiting for us.

It was a very bad day to be a bird flying low over the Bradley Airport approach. It was a good day to be the Foxes. We’re in Florida.

I’m Numberless

What’s your most organized time of the day? For me, it’s the thirty seconds that precede getting in the car for work.

Tie

check

Collar stays

check

Belt

check

Cell phone

check

Bluetooth

check

Wallet

check

Watch

check

Trust me – I’ve forgotten each of these at least once… some a lot more than once. The wallet and watch are the worst. If either of these are missing, I walk with a list!

Wow, this entry is just starting and I’m already off on a tangent.

Anyway, I left the house, turned on the phone, checked my messages and realized there was something I had to tell Helaine. She’s “9” on my speed dial.

Nothing. An error message told me slot 9 was unassigned.

Uh oh. Not good.

As I drove, I hit the button to see my phone numbers and… oh crap… nothing. All my entries are gone. It’s really not important how it happened, though I know it’s not my fault.

I don’t know about you, but I don’t dial most numbers anymore. I just find them in my phone book and hit send. My phone book has taken the place of my memory.

It’s possible there’s an old version somewhere on my computer at home. It’s certainly not a recent version, but it will get me started.

Meanwhile my friends Wendie, who got a new number with a job promotion and my friend Farrell, now in the Palm Springs area, are lost. I don’t even know his area code!

The awful thing about this kind of loss is that you don’t even know what you’re missing. If you’re leaving a message for me, please leave your number.

Blogger’s note: Somehow, I managed to find a month’s old backup on my backup PC. I now start the task of updating numbers that have changed.

Bluetooth And Me

Before I left for Maine, I was interviewed by Jim Shelton for a New Haven Register story concerning Bluetooth technology.

Hooked On Bluetooth

We have a law in Connecticut which mandates handsfree cellphone operation while driving. This was not my idea of a good time… or a good idea. But, of all the things to get a ticket for, this was an easy one to avoid.

I bought a Bluetooth headset off EBay. At first friends complained about the quality. I switched brands.

Over the weeks, then months, I’ve used it, something interesting has happened. I’ve grown to really like it. In fact, I like it so much, I wish there was a Bluetooth adapter on my home phone!

It’s really convenient. Holy mackerel – the government knew what was good for me and they were right!

There are, however, two problems.

First, I am often seen walking and talking and am them confused for someone hearing voices and/or talking to myself.

Second, if you’re wearing a Bluetooth earpiece, you look as dweeby as is humanly possible. Helaine and Stef have shown me examples of ‘hot’ rock stars transformed to doofusses by the mere insertion of the earpiece.

To add insult to injury, the earpieces all blink. I don’t just look like a dweeb, I look a Borg dweeb!

I have never been one to put fashion before practicality… to my family’s chagrin. So, I will go on wearing this hideous thing. But, they’d sure sell a lot more if they were better looking.

Steffie’s Home – Find Some Chicken Soup

I was in the car, coming home from work last night, when Steffie called. She wasn’t happy. She wasn’t healthy.

From her symptoms, she seemed “fluish.”

A four-day weekend was coming&#185. She had already emailed her professors, telling them she wasn’t coming to class Friday. I asked if she wanted me to fetch her?

I got home, changed out of my suit (but not white shirt), washed off my makeup and headed back to the car. I was heading to Long Island at 12:15 AM.

Today was supposed to be pretty dreadful with rain in the morning and wind all day. Going last night seemed a whole lot smarter, especially when I thought about driving over the Throgs Neck Bridge in a howling gale.

A good part of the way there, I was kept company by my Cousin Michael in Southern California.

He too was on his way out, to meet some friends. I’m not sure how, but he made three wrong turns, paid two extra tolls and ended up at the wrong coffee shop before getting to his true destination – honest.

We spoke until I hit the New York State line.

I know there are lots of concerns about cellphones and cars, but this definitely made my trip go faster. I was on the hands free earpiece, so I was doing it legally.

From the time I hung up with Michael, to the campus, I listened to the BBC World Service on WNYE – where I was a radio actor in the late 60s! Their newscasts are pretty interesting, until they get into the minutiae of British sports.

Unlike American radio, where nearly everyone speaks with an Americanized accent, the BBC is a polyglot of English. When you throw in interviewees from around-the-world, speaking English as a second language, the BBC ends up sounding like random conversations on the NYC subway.

Before I continue, the last few paragraphs highlight three examples of technology shaping our lives, and improving them. My use of cellphones probably tops the list, but the Bluetooth earpiece and the BBC’s ability to cheaply send high quality audio around the world aren’t minor.

It sometimes looks as if our adoption of new technology has peaked. Don’t be fooled. This next generation of technological innovation has to do with refining what we have to replace older, less efficient, systems. New methods of media transmission is a prime example.

I arrived on campus at 2:00 AM. Maybe I’m just an innocent, but I was surprised. The campus was loaded with people as if it were 2:00 PM! Aren’t they supposed to be asleep, preparing for their classes the next morning?

Like I said, I’m probably just too innocent.

Steffie came down with an entourage. Her roommate and at least one boy were there, giving her a hand with a small suitcase and large bag of dirty laundry.

We hopped into the car and were soon speeding home… literally speeding home. I know this because Steffie lectured me on my ‘too fast’ driving.

There was little traffic, it being the middle of the night and all. Since it’s winter (despite yesterday’s 60&#176+ temperatures), there was little road work to worry about… and slow down for.

We were back home in Connecticut by 3:30. My car had nearly 200 miles more on the odometer than when I left the house.

You don’t want your child to be sick… especially while she’s on her own. Going to get her was a no brainer.

When she recovers, maybe we’ll just put her on the train?

&#185 – I want whomever negotiated the schedule at Steffie’s school to negotiate my next contract. Didn’t they just finish a six week break?

I’m A Bluetooth Guy

Who named the technology that ties wireless phones to wireless headsets Bluetooth? This might be the dumbest name in all of technology. But, it’s a great technology.

You’ve probably seen this technology at work, watching an otherwise normal person walking down the street, seemingly talking to himself. On his ear is a device fit for a ‘borg’. A blue light intermittently flashes.

When I bought my Motorola RAZR I knew it had Bluetooth capability, so I ordered a headset. It is small, doesn’t actually go into my ear, but does flash every few seconds with a blue LED. I can find no way to turn the LED off!

My daughter and wife have both told me I’m forbidden from wearing this IOGear Bluetooth headphone anywhere but in the car. They say it will make me look too geeky.

Hello? Isn’t that a preordained fact? You mean I should be the chick magnet babe I was back in high school. Right. There’s a major work of fiction.

My friend Bob in Austin, on the other hand, says go right ahead. It looks fine.

Unfortunately, Bob would be the wrong guy to tell you how not to be geeky! That is not a photo of Bob on the home page of one of his websites… but “Great Home Theater Made Easy”… C’mon, you think a Colin Farrell type is writing that?

Anyway, I have begun to fool around with the Bluetooth headset and it’s great. No longer do I have to hold the phone to my ear, forcing me to drive with my knees or leaving me one hand short when it’s time to signal a lane change.

This IOGear model is plenty loud too. That’s a major concern when I drive with the top down. And, as time goes by, it seems more obvious I don’t hear as well as I once did.

I bought the headset on eBay. It was shipped from Taunton, MA. At the same time I also bought a Bluetooth Dongle&#185 which is coming from Hong Kong. Let’s say how much longer Hong Kong takes. I’ll bet it’s less of a difference than you think.

The dongle will plug into the USB port on my computer, allowing me to use the headset for PC applications, like Skype. I also want to do more narrated slide shows on my website.

As I said, so far I’m very impressed. It has done all I’ve asked of it. It has made my life that much easier. And, I suppose, this means my new toy has a new toy.

Is there anything cooler… or geekier?

&#185 – It is likely, if anyone tried to say “Bluetooth Dongle” on primtetime TV, they’d be bleeped.

Toys Will Be Toys

Friday must have been the second anniversary of Helaine and Steffie getting their phones. I know that, because Friday is listed on the Cingular website as their day for new phones.

You’ll notice I didn’t say it was my day for a new phone. That came over a month ago. My new phone allowance went to Steffie, whose phone had been beaten within an inch of its life over the last few years.

I’d looked around and considered lots of phones. Maybe I’d get a PDA type, like the Treo or BlackBerry?

I get email all the time from my friend Farrell’s phone. Each message is tagged:

A BlackBerry Wireless Handheld Message.

Then I thought about the size of those phones. That was the stopper. Too big.

Believe me, the thought of 24/7 connectivity is very appealing. I know a lot of people feel otherwise. Simply, they’re wrong.

I didn’t succumb. Size does matter.

I ended up with a Motorola RAZR V3. It is probably the slickest looking phone you can buy today. It’s very slim, though the form factor is actually larger in length and width than the LG I’m retiring.

When I told my boss I was getting the Motorola he looked at me slyly and asked if I knew there was a community of RAZR hackers? Yikes! No!

I started to read. Most of what they’ve accomplished is wasted on me. Remove the Cingular logo – big deal. Same thing with taking away the clock. I want the clock.

It would be nice if someone’s written utilities to better read signal strength or tell me which tower I’m on.

They have done one thing that’s very enticing. They’ve taken the camera on the phone and enabled it to take video! I have no idea how that’s even possible.

The video is small and very poor quality, but it’s video.

Unfortunately, in order to enable this, you have to hack into the programs that make the phone work. I’ll probably do it, but I’ll think long and hard before I do.

The integrated camera is way below state of the art. It is only 640×480 pixels with a really tiny lens. I intend on using the camera a lot on the blog. The pictures I mount here are even smaller!

On the left a sample, featuring the night crew at the Greek Olive in New Haven.

When Steffie got her phone, I went on eBay and found a cable and software to manipulate photos, video and sound. The cable came a few days after she left. Right now, it’s being used on my phone.

First to be changed was the stock wallpaper. I found a nice shot of Helaine, Steffie and me and pushed it across the cable to the phone.

Then I replaced the ring sound. Most of the time my phone vibrates when a call comes in. A ringing phone in the studio isn’t appreciated. But, for those times when sound is called for, I found the old “ABC Contemporary Network” radio news sounder.

I am still on the prowl for the recently retired CBS Radio News on the Hour sounder. Write if you have it.

I’m still playing with putting video on the computer. I’ve made a few attempts but the audio and video are way out of sync.

Helaine has already accused me of buying a toy. Is she looking? Sure it is. I love my toys.

Still on order, a Bluetooth headset&#185, which was mailed from Taunton, MA on Friday and a Bluetooth USB adapter for this computer which ships directly from Hong Kong.

When I look at the phone, it’s tough to believe how far the technology has come in such a short period of time. Imagine where we’ll be ten years from now!

&#185 – Bluetooth is a very strange name for a short range wireless technology.