I flew to Birmingham on Delta and, of course, I put in for the miles. I am a mileage whore – we’ve established that.
Of course, the miles were not on my current statement. I went to the Delta site and filled out a form, only to get this email back:
Thank you for taking the time to get in touch with us. We appreciate every opportunity to listen to our customers and act upon what we hear. Our response to your e-mail may take a little longer than usual due to the high number of customers who have contacted us recently. In the meantime, thanks for your patience.
As this is an automatically generated message, please do not reply.
Here’s the part that jumps out at me. “Our response to your e-mail may take a little longer than usual due to the high number of customers who have contacted us recently.”
Perhaps an unusually high number of compliments? I didn’t think so either.