To The Cellphone Store

At one point I asked Kim, my cell wrangler, if people yelled much. She smiled. As with the airlines low level employees are left to deal with the angst caused by confusing and misleading advertising or gotcha surprises.

We had a family conference last night after I looked at our cellphone usage. We’ve been going over our allotment the past few months saved only by rollover from earlier times.

Post-college Stef’s needs have changed. More calling. Less texting. That reflects her lack of face-to-face time with some friends.

I went to the cellphone store this afternoon. Time to rejigger the plan.

Cellphone plans need to take a page from supermarkets: unit pricing! I’d like to know what I’m really buying and how it compares. I suspect it’s not the top priority for the cell carriers. As far as I can tell none of them provide it.

In the end I cut Stef’s Internet allowance (she uses very little only checking email), left texting where it was (we use little, but the family plan favors staying unlimited) and upped our family talk minutes from 1,100 to 1,400.

Here’s the funny part. Going to 1,400 minutes makes us eligible for a plan where ten specified phone numbers can be called without using minutes… which means our current 1,100 minutes would work fine…. but you can’t get the plan at 1,100 minutes!

There’s laughter at the cell company’s home office when people discover this, right?

At one point I asked Kim, my cell wrangler, if people yelled much. She smiled. As with the airlines low level employees are left to deal with the angst caused by confusing and misleading advertising or gotcha surprises. She got no grief from me.

Bottom line I think I save $5/month though I suspect there’s not a human on Earth who could tell me that definitively.

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